AI Digital Transformation Specialist

As an AI Transformation Specialist, you will be responsible for driving enterprise-scale creative and marketing operations transformations using Adobe's Generative AI solutions as a catalyst for organizational change.

• You will establish trusted advisor relationships with key customer collaborators by demonstrating deep expertise in generative AI applications and digital strategy aligned to the customer's business and objectives.
• You will proactively handle customer issues and challenges, developing mitigation strategies before they impact project success or customer happiness.
• You will build trust, confidence, and advocacy for the project/program team.
• You will build executive communication cadences that showcase progress and value, and maintain enthusiasm for GenAI transformation efforts within a governance framework.

• Develop comprehensive GenAI and digital transformation strategies using Adobe's generative AI technologies/first-party models and third-party models to solve complex business challenges for enterprise customers.
• Collaborate with customer executives to define use cases, build requirements and specifications for Forward Deployed Engineers and Architects, lead solution configuration and deployment, drive adoption, and ensure business value realization.
• Facilitate workshops and strategic planning sessions to help customers identify high-impact opportunities for generative AI implementation.
• Create scalable frameworks that integrate generative AI capabilities into customers' existing technology ecosystems and workflows.
• Create proof-of-concept implementations that demonstrate the transformative potential of first-party and third-party AI offerings.

• Partner with C-suite executives to articulate vision, establish success metrics, and secure ongoing commitment for transformation initiatives.
• Monitor implementation progress against business goals, adjusting strategies to overcome adoption barriers and improve value realization.
• Drive solution adoption through enablement sessions and demonstrations.
• Partner with Customer Success Managers and Enablement resources for comprehensive plans.

• A minimum of 4 years experience (based on level) in business consulting, digital strategy, agile pod-based software development lifecycle, enterprise software, AI/ML, cloud deployments, and data integration.
• Customer-Centricity: Always prioritizing the customer and their needs and expectations first in everything you do.
• Outstanding at creating a culture of customer-centricity among your team and your extended ecosystem.
• A proven track record of leading successful digital transformation initiatives for enterprise clients in multiple industries.
• A product & human-centric approach – be the intersection among business, strategy, design, and technology.
• Prior experience as Director of Creative Studio, Operations or Agency is a plus.
• Experience leading projects in Agile Scrum and commanding knowledge of various project and process applications.
• Ability to be adaptable and flexible as a product offering and GTM evolves.
• Exceptional communication skills with ability to translate technical concepts into business outcomes for executive audiences.
• Strong analytical thinking with experience in quantifying business impact of technology investments.
• Demonstrated ability to navigate complex organizational dynamics and drive consensus among diverse stakeholders.
• Up to 30% customer related travel.