Strategic Account Manager

7 days ago

Melbourne, Victoria, Australia Blue Star DIRECT Full time
About the Role

We are seeking an accomplished and strategic Account Manager to join our team at Blue Star DIRECT. This pivotal role involves overseeing a portfolio of high-profile clients, to deliver outstanding client service and drive revenue growth.

As a key member of our sales team, you will be based at our state-of-the-art facility, with opportunities for face-to-face client engagement. This role reports directly to the Group Account Director.

Key Responsibilities
  • Client Relationship Management: Serve as the principal point of contact for a portfolio of key clients, fostering strong relationships and identifying new revenue opportunities.
  • Strategic Planning: Develop and implement account plans and strategies aligned with clients' business objectives, driving revenue growth and enhancing profitability.
  • Industry Engagement: Manage a diverse range of clients across various industry segments, building robust relationships with business leaders at different levels to ensure client retention and portfolio growth.
  • Market Awareness: Stay informed about industry trends, competitive dynamics, and emerging technologies to maintain a leading edge in the industry.
  • Team Dynamics: Uphold high standards of professionalism and team values, conduct purposeful meetings, and ensure employee wellbeing, motivation, and performance.
Requirements
  • Experience: Minimum of 5 years in a comparative sales role, with a proven track record in managing major accounts.
  • Industry Knowledge: Expertise in data-driven communication, including data analytics/insights, marketing automation, and 1-to-1 channels.
  • Experience in the marketing automation sector, particularly with Salesforce and Adobe, is desirable.
  • Customer Focus: Demonstrated commitment to customer orientation, with the ability to make decisive, commercially sound decisions that benefit the business.
  • Communication Skills: Effective communicator with the ability to engage across all organisational levels, including C-level executives.
  • Adaptability: Skilled in managing and influencing major accounts, with a strong network in both digital and traditional communications sectors.
  • Alignment with Values: Embody our core values of genuineness, drive, specialisation, and collaboration.
  • Work Environment: Capable of thriving in a fast-paced, deadline-driven setting, adept at managing multiple projects simultaneously.

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