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Strategic Account Manager

2 months ago

Melbourne, Victoria, Australia Easygo Full time

Job Summary

We are seeking a highly skilled Strategic Account Manager to join our team at Easygo. As a key member of our growth team, you will be responsible for identifying and onboarding new talent, building strong partner relationships, and helping them achieve their streaming goals.

About the Role

  • Be the primary contact for partners for all areas (programming, marketing, finance) to manage activities such as content promotions, new user acquisition opportunities, partner payments, and reporting.
  • Implement partner hand-off once a deal has been completed and work with the partner to build an account plan to support each party's commitments under the agreement.
  • Manage onboarding of new channel partners including channel set-up, content ingestion and publishing process, teaching partners how to use the dashboard and related CMS features.
  • Surface sponsorships opportunities to partner by working with Ad Sales teams.
  • Log and track partner account status within Kick's backend, regularly report metrics against established goals for each partnership.
  • Identify and build strategic growth strategies for newly onboarded partners.
  • Work with Product teams to identify new products (i.e. Extensions, Co-streaming with Kick influencers) that add value and audience to the partners' content on Kick.

Requirements

  • At least 1+ year of strategic account management or other relevant client relations experience.
  • Project management and prior account management experience.
  • Passionate and knowledgeable about the streaming industry and its operations.
  • Must be fluent in English, verbally and written.

Preferred Qualifications

  • Sports & Gambling knowledge advantageous.
  • Cryptocurrency knowledge would be advantageous.
  • Proficient with Google Suite (Drive, Spreadsheets, Docs), Slack, Jira & Intercom.

What We Offer

  • EAP access for you and your family.
  • Access to over 9,000 courses across our Learning and Development Platform.
  • Paid volunteer day.
  • Two full-time barista's who will make your daily coffee, tea or fresh juice
  • Daily catered breakfast.
  • Massage Wednesdays - we get professionals to do this
  • Team lunches and happy hour in the office from 4pm on Fridays.
  • Fun office environment with pool tables, table tennis and all your favourite gaming consoles.
  • Help yourself drinks fridges and snack shelves.