Senior Service Delivery Officer

1 day ago


Melbourne, Victoria, Australia beBeeCareer Full time

La Trobe University in Melbourne offers a career opportunity for a Senior Officer to join their team.

About the Opportunity

This is a full-time position available at our Bundoora campus or other Victorian regional campuses. As a key member of our team, you will work closely with peers and teams across the university to ensure high-quality service delivery and consistent application of procedures.

Responsibilities include handling large volume and high-pressure activities such as manual amendments to student study plans. You will engage with students and the academic community, demonstrating strong interpersonal skills, collaboration, and a professional approach.

Key Responsibilities
  • Working collaboratively with colleagues and teams to deliver excellent services to students and the academic community.
  • Handling high-volume and high-pressure activities such as manual amendments to student study plans.
  • Engaging with students and the academic community through effective communication and interpersonal skills.
Requirements
  • An undergraduate degree relevant to the position with at least 2 years of experience or an equivalent combination of knowledge, training, and experience.
  • Excellent interpersonal skills and ability to work collaboratively in small teams.
  • Strong organisational and problem-solving skills with the ability to manage multiple projects concurrently.
  • Knowledge of academic and administrative policies and their interrelationships.
  • Ability to manage multiple stakeholders with conflicting priorities.
Benefits
  • 17% employer-contributed superannuation.
  • Flexible work arrangements.
  • Staff discounts on La Trobe courses for employees and their families.
Additional Information

This is a great opportunity to develop your career at an innovative university. Our campuses are inspiring places to work where you can make a difference in people's lives.



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