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Senior Operations Manager

1 month ago


Hawthorn East, Victoria, Australia Coles Full time

About the role

As a Senior Operations Manager at Coles Group, you will lead a team of Project Managers in making the lives of our store teams easier. Your key responsibilities will include overseeing and delivering large-scale operational and technical projects that increase efficiency and implement forward-thinking ways of operating.

You will also:

  • Define, plan, and oversee the execution of projects and programs that deliver sustainable outcomes
  • Contribute to the development of strategies and setting strategic priorities
  • Provide advice to steering committees and ensure appropriate reporting, governance, and control functions are upheld
  • Manage stakeholder communications and oversee engagement initiatives
  • Create and monitor detailed project metrics and reporting

About you and your skills

You will have:

  • Experience leading a diverse team of high-performing professionals
  • Extensive experience delivering large-scale projects (in a retail and/or operations environment will be considered favorably)
  • An understanding of store operations, merchandise functions, and inventory would be highly beneficial
  • A successful track record of identifying and implementing process improvement initiatives
  • Strong experience with varied stakeholder groups
  • The ability to interpret and use data to provide recommendations and create presentations
  • A level of comfort and expertise with change management

What's in it for you?

  • Flexible working options
  • Office perks
  • Discounts
  • Reward through recognition
  • Opportunities for learning and development
  • Paid parental leave
  • Investment in your future

About the recruitment process

We're committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures, abilities, sexual orientation, and gender identities.