Claims Consultant

4 weeks ago

Sydney, New South Wales, Australia Aon Full time

Aon is seeking an experienced Claims Consultant to join our team, supporting a portfolio of global and corporate clients.

The successful candidate will provide clients with full claims management support from start to finish, in an advisory role.

This individual will take on the responsibility of being a subject matter expert to the client and Aon's wider company, offering training and support to colleagues.

Key Responsibilities:

  • Managing claims across a range of risk classes, such as Property, Public Liability or Professional Indemnity
  • Collaborating with colleagues and management to ensure open communication
  • Maintaining and building relationships with insurers and the global Aon network
  • Reserving and investigating initial claims
  • Timely lodgment of claims
  • Providing advice to clients with respect to claim mitigation and claim management
  • Providing effective presentations to both internal and external stakeholders
  • Managing the claim lifecycle from notification through to closure
  • Developing strong client relationships to help facilitate successful outcomes for clients
  • Developing strong internal and external stakeholder relationships including service providers, brokers and underwriters

Requirements:

  • At least 2 years legal background or 3-4 years working as a Claims Consultant at an Insurer
  • Experience taking on additional role responsibilities with the ability to take on senior tasks
  • A strong customer service focus
  • Strong prioritization and time management skills
  • Well-developed verbal and written communication skills to drive positive outcomes with key stakeholders
  • Outcome focused – able to overcome obstacles and deliver designated outcomes

About Aon:

Aon is in the business of better decisions. We shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working.

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