Equipment Solutions Specialist

5 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $80,000 - $100,000

About the Role

We are seeking a skilled professional to join our team as a key contact for customer service, supporting clients across various industries.

Your primary objective will be to deliver exceptional service with equipment solutions, ensuring seamless interactions and satisfactory outcomes.

You will enjoy variety in your role:

  • Generating hire schedules, quotes, and invoices to meet client needs
  • Coordinating equipment deliveries, transfers, pick-ups, repairs & breakdowns to maintain efficiency
  • Providing assistance to customers and colleagues with loading equipment in the yard, promoting teamwork

Benefits of Working with Us

We offer a comprehensive range of benefits and perks, including:

  • Ongoing development and career progression pathways to enhance skills and expertise
  • Access to employee discounts, benefits, and wellbeing programs to support work-life balance
  • Purchased additional leave program to promote flexibility and relaxation
  • Novated leasing and salary sacrifice to optimize financial planning
  • 12 weeks Paid Parental Leave in addition to government parental leave scheme to support family growth
  • Volunteering opportunities through our foundation to foster community engagement

Requirements for Success

To excel in this position, you will need:

  • Previous experience in face-to-face customer service, delivering high-quality interactions
  • A genuine desire to provide an exceptional customer experience, driving satisfaction and loyalty
  • General computer skills, including proficiency in MS Word, Excel, and Outlook
  • The ability to learn and absorb technical information, staying up-to-date with industry developments

Why Choose Us?

We believe in creating a workplace where everyone feels valued and included, fostering growth and success. We strive to implement our Reconciliation Action Plan, improve gender representation, and invest in sustainable equipment solutions to create a greener future.

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