Care Coordinator

3 days ago


Cairns City, Queensland, Australia Act for Kids Full time

About Act for Kids

We are a prominent provider of prevention, professional therapy and support services for children who have suffered abuse and support for families at risk.

Our commitment to helping keep kids safe, heal from trauma and lead happy lives is reflected in our over 33 centres nationally and 30 years of service.

The key to our success lies in our team's shared values of Professionalism, Ethics, Care, Courage, and Collaboration. We strive to be an inclusive employer, fostering a community that supports each other's growth and development.

  • We were named Inclusive Employer 2023-2024 by Diversity Council Australia.
  • In 2019, we received the Employer of Choice award in categories including Health/Wellbeing; Leadership; Work-Life Balance.
  • We offer Fitness Passport with discounted fitness memberships to various facilities for you and your family.
  • Above-award leave provisions include additional parental, study, wellbeing, exam, and pet leave.
  • Professional Development via our annual development fund and ongoing structured support.
  • Employee Assistance Program featuring 24/7 counselling support and health and wellbeing portals.
  • Salary packaging increases your take-home pay with up to $15,900 per year tax-free and an additional $2,650 for meal and entertainment.

About the Position

We seek a Team Leader to oversee the provision of direct care and create a warm, nurturing environment in the Family Reunification House.

  • This is a full-time Monday to Friday position with occasional weekends and sleepovers as needed.
  • SCHCADS Award Level 5 with a salary range of $97,378 – $101,788 + Superannuation + Penalties as relevant.
  • Funded by the government until 31 December 2026, with possible extension.
Key Responsibilities:
  • Lead a team of Residential Support Workers and work with the Program Coordinator on daily operations.
  • Provide quality trauma-informed care aligned with the Hope and Healing Framework for children in the house.
  • Maintain high-quality care while upholding program intent and developing local, sustainable services.
  • Lead the team in creating a secure, supportive environment and foster positive relationships with families and communities.
You'll Thrive Here
  • Tertiary qualifications will be highly regarded.
  • Hold or be in the process of completing a degree in Community Services or a related field.
  • Hope and Healing Foundations Framework certificate.
  • Demonstrated experience working within a trauma-informed framework.
  • Skills in managing disruptive behaviors and mentoring employees through challenging situations.

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