Healthcare Equipment Specialist

7 days ago

Brisbane, Queensland, Australia beBeeService Full time $80,000 - $100,000

Empowering Movement in Healthcare

Are you a skilled technician looking to make a real difference in people's lives? This role offers a challenging and rewarding career where you will be the trusted expert ensuring essential medical equipment is safe, reliable, and ready to support those who need it most.

You will use your hands-on technical skills to troubleshoot, repair, and maintain both Arjo and third-party devices in aged care and hospital environments.

Working proactively, you will directly improve the quality of life for patients and caregivers — empowering movement and making a real difference every day.

Key Responsibilities:
  • Carry out maintenance, repairs, and testing of medical equipment as well as related third-party devices
  • Conduct routine scheduled servicing; (Preventative) and breakdown support (Reactive)
  • Promote services and service contracts to customers in regional areas;
  • Provide technical solutions in a professional manner and to agreed time frames;
  • Provide accurate and compliant reporting on equipment serviced and repaired;
  • Maintain and report spare parts stock accurately;
  • Maintain the safety and integrity of all serviced products in accordance with Company Policy;

This role may require occasional regional travel to meet the needs of our large and growing customer base.

**Requirements:**

  • Mechanical and/or Electronics background and aptitude;
  • 2-5 years' relevant field service experience, preferably within the Healthcare or a service-related sector;
  • Proven problem-solving ability and troubleshooting skills;
  • Proven track record of providing exceptional customer service;
  • Strong time management and planning skills with an ability to meet performance targets/KPIs;
  • A passion for delivering excellent customer service, be well presented, confident, and exhibit sensitivity interacting with staff and clients in a range of healthcare environments;
  • The ability to understand the customer's needs and provide appropriate solutions for mutual benefit;
  • Demonstrated ability to operate small hand tools, soldering, power tools, and test/inspection equipment;
  • Computer literacy. iPad use familiarity will be advantageous;
  • The ability to work without direct supervision yet within a team environment;
  • A current driver's licence (Class C) is essential;
  • Due to the role working in hospitals and aged care facilities, you are encouraged to have been vaccinated against COVID-19 and have a current influenza vaccination.

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