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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
2 months ago
We are seeking a highly skilled Client Service Representative to join our clients busy Sea Freight Forwarding company in Perth. As a key member of the team, you will be responsible for providing exceptional customer service and ensuring seamless logistics operations.
Key Responsibilities- Maintain and update client databases to ensure accurate and timely information
- Liaise with new and existing clients to resolve queries and concerns
- Handle all Sea and Air Freight orders, dispatching to the correct Overseas Agents
- Manage customer quotations and internal sales activities
- At least one year's experience in Freight Forwarding
- Excellent interpersonal, communication, and time management skills
- Proven ability to work meeting deadlines, autonomously or in a team environment
- Experience with Cargowise CW1 highly regarded
- Competitive salary package
- Ongoing training and support
- Onsite parking
- Friendly and supportive team