Customer Service Representative

2 weeks ago


Perth, Western Australia RSM AUSTRALIA Full time
Customer Service Representative Job Description

RSM Australia offers a unique opportunity for a Customer Service Representative to join our dynamic team. As a key member of our administration team, you will be responsible for delivering exceptional customer service to our clients and visitors.

Key Responsibilities:

  • Greet clients and visitors with a polite, friendly, and engaging manner.
  • Coordinate meeting room bookings for Level 32
  • Ensure meeting rooms are tidy and ready for use at all times, including tea and coffee preparation.
  • Provide administrative support to clients, including typing, printing, faxing, and other requests.
  • Organise refreshments for clients and plan, manage, and execute local events.
  • Answer Reception phones and transfer to relevant divisions or staff members.

Essential Requirements:

  • Completion of Year 12
  • 2 or more years' experience working in a premium service environment
  • Passion for delivering outstanding customer service
  • Experience in engaging with and strengthening relationships with VIP clients
  • Excellent verbal and written communication skills


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