Customer Service Representative

3 weeks ago


Perth, Western Australia GFG-Alliance Full time

Customer Service Representative

At GFG-Alliance, we are seeking a skilled Customer Service Representative to join our Geraldton Steel Centre team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Manage customer enquiries via phone, email, and in-person
  • Process cash sales, quotes, and orders
  • Prepare reports
  • Maximise sales opportunities
  • Perform general administration duties

Requirements:

  • Experience in customer service and/or sales administration
  • Excellent interpersonal skills and the ability to establish rapport
  • Microsoft Office and SAP system experience highly regarded
  • Experience in estimating and drafting in a similar industry highly regarded

About Us:

At GFG-Alliance, we are inspired by visions of what might be possible, of making our world a stronger, safer, more sustainable, and connected place to live. We are inspired to challenge the notion of what is possible, from building the cities that we live in to the infrastructure that powers them. We're there to collaborate and help make possibilities happen. This is how ideas take shape and innovations become reality.

Career Opportunities:

Across our different business units, we offer career opportunities for people who share our drive, passion, and ambition. From apprentices and graduates to experienced professionals, we are committed to offering fulfilling careers and the chance to grow as our business grows. We would love you to be part of our journey.

We are a 3 Circle Back Initiative Employer - we commit to respond to every applicant.



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