Customer Service Representative
4 weeks ago
Dynamic Team Opportunity
At Citrus Group, we're seeking a talented Customer Service Representative to join our award-winning contact centre team. As a key member of our team, you'll be responsible for delivering exceptional service to our customers via live chat, email, and calls.
The Role
As a Customer Service Representative, you'll handle inbound enquiries, assist customers with online order inquiries, and provide support to both new and existing customers. This role requires lateral thinking and proficiency in navigating multiple platforms.
Key Responsibilities
- Handle inbound enquiries via live chat, email, and calls
- Assist customers with online order inquiries
- Provide exceptional service to both new and existing customers
Requirements
- At least 6 months of contact centre experience preferred, or a minimum of 12 months in retail/customer service
- Exceptional verbal and written communication skills
Working from Home
Initially, you'll need to attend the office for 2 weeks of training. After training, you'll be working from home. To work from home, you'll need:
- Minimum internet speeds of 28.8 Mbps
- Office desk
- Ergonomic chair
- Private, suitable workspace
About Citrus Group
Citrus Group is a leading provider of customer service solutions. We're committed to delivering exceptional service to our customers and providing a dynamic work environment for our team members.
-
Customer Service Representative
4 weeks ago
Perth, Western Australia Citrus Group Full timeUnlock Your Potential in a Dynamic Contact Centre EnvironmentAre you passionate about delivering exceptional customer service and working in a fast-paced contact centre environment? We're seeking a skilled Customer Service Representative to join our team at Woolworths, a leading Australian retailer.The RoleAs a Customer Service Representative, you will be...
-
Customer Service Representative
2 weeks ago
Perth, Western Australia S&You Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Answer and direct incoming phone calls in a professional and timely mannerRespond to customer...
-
Customer Service Representative
4 weeks ago
Perth, Western Australia Woolworths Group Full timeAbout the RoleWe are seeking a Customer Service Representative to join our team at Woolworths Group. As a Customer Service Representative, you will be responsible for providing excellent customer service and ensuring that our customers have a positive shopping experience.Key ResponsibilitiesProvide exceptional customer service and respond to customer...
-
Customer Service Representative
17 hours ago
Perth, Western Australia Cotton Traders Full timeWe are seeking enthusiastic Customer Service Representatives to join our team in Perth. Our store will be located on the High Street, in the city centre.Cotton Traders is a clothing retailer established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. We have an ambitious 5-year plan to grow the business across all touch points.The...
-
Customer Service Representative
2 weeks ago
Perth, Western Australia RSM AUSTRALIA Full timeCustomer Service Representative Job DescriptionRSM Australia offers a unique opportunity for a Customer Service Representative to join our dynamic team. As a key member of our administration team, you will be responsible for delivering exceptional customer service to our clients and visitors.Key Responsibilities:Greet clients and visitors with a polite,...
-
Customer Service Representative
1 week ago
Perth, Western Australia TR3 Recruitment Full timeAbout this role: We are seeking an experienced Customer Service Representative to join our team in Warwick, WA. As a Customer Service Representative, you will be responsible for delivering an exceptional customer experience to our clients, helping them understand banking tools and transactions.Key responsibilities: Provide excellent customer service to...
-
Customer Service Representative
3 weeks ago
Perth, Western Australia Citrus Group Full timeDynamic Team OpportunityAre you passionate about delivering exceptional customer service? We're seeking a skilled Customer Service Representative to join our award-winning contact centre team. As a key member of our team, you'll handle inbound enquiries via live chat, email, and calls, providing top-notch support to our customers.The RoleAs a Customer...
-
Customer Service Representative
3 weeks ago
Perth, Western Australia Bank of Queensland Full timeAbout the RoleWe are seeking a highly motivated and proactive Customer Service Representative to join our team at Bank of Queensland. As a key point of contact for clients, you will be responsible for providing exceptional customer service and financial solutions that meet their needs.Key ResponsibilitiesRespond to client requests and determine their needs...
-
Customer Service Representative
2 weeks ago
Perth, Western Australia Allstar Recruitment Group Full timeWe are seeking a Customer Service Representative to join our team. Key responsibilities include providing exceptional customer service, resolving customer complaints, and answering product-related questions.About the Job:Respond to customer inquiries via phone, email, and online chat.Resolve customer complaints and concerns in a professional and timely...
-
Customer Service Representative
2 days ago
Perth, Western Australia Velocity Truck Centres Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Velocity Truck Centres.Your primary focus will be to deliver an exceptional customer experience by providing timely and effective support for our clients.
-
Customer Service Representative
4 weeks ago
Perth, Western Australia Goodstart Early Learning Full timeCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Goodstart Early Learning. As a key member of our centre, you will be responsible for delivering exceptional customer service, responding to enquiries, and building strong relationships with families.Key Responsibilities:Support the Centre...
-
Customer Service Representative
7 days ago
Perth, Western Australia TSA Group Full timeCustomer Service RoleAs a Customer Service Officer with TSA Group, you will represent our organization in a dedicated team, providing top-notch support to our clients. This role involves using self-service portals to assist customers in finding the information they need, building connections with them, and making every interaction a positive experience.Key...
-
Customer Service Representative
2 days ago
Perth, Western Australia British Heart Foundation Full timeWe are seeking a highly motivated Customer Service Representative to join our team in Perth. This is a part-time role working 12 hours a week in one of our busy furniture stores.
-
Customer Service Representative
3 weeks ago
Perth, Western Australia GFG-Alliance Full timeCustomer Service RepresentativeAt GFG-Alliance, we are seeking a skilled Customer Service Representative to join our Geraldton Steel Centre team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Manage customer enquiries via phone, email, and in-personProcess cash...
-
Customer Service Representative
2 weeks ago
Perth, Western Australia ATCO Full timeAbout the Job:We are seeking a skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and be able to provide top-notch customer support.Responsibilities:* Respond to customer inquiries via phone and email* Resolve customer complaints in a professional and timely manner* Provide product...
-
Customer Service Representative
4 weeks ago
Perth, Western Australia GFG-Alliance Full timeCustomer Service Representative Opportunity at GFG-AllianceAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team at the Geraldton Steel Centre branch as a Customer Service Representative. In this role, you will be working closely with our Sales and Operations teams to ensure customers have a positive experience with...
-
Customer Service Representative
4 weeks ago
Perth, Western Australia TR3 Recruitment Full timeAre you a customer service enthusiast looking for a new challenge in a dynamic retail banking environment?We are currently seeking an experienced admin or retail professional to join our team in Warwick, WA.As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, helping customers understand banking tools...
-
Customer Service Representative
4 weeks ago
Perth, Western Australia Bendigo and Adelaide Bank Full timeAbout the RoleWe're seeking a skilled Customer Service Representative to join our team at Bendigo and Adelaide Bank. As a key member of our team, you'll be responsible for delivering exceptional customer service and building strong relationships with our clients.Your Key ResponsibilitiesProvide personalized service to customers, understanding their financial...
-
Customer Service Representative
4 weeks ago
Perth, Western Australia Looksmart Alterations Full timeLookSmart Alterations is a leading clothing alterations franchise with over 120 stores across Australia and New Zealand. We specialize in clothing alterations and repairs, with selected branches offering dressmaking and dry cleaning services.We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service...
-
Customer Service Representative
3 weeks ago
Perth, Western Australia carsales Full timeWhat We OfferCarsales is committed to providing a supportive and inclusive work environment that fosters growth and development.As a Customer Service Representative, you will be at the forefront of delivering exceptional customer experiences across multiple channels, including phone, email, web, and live chat.You will work closely with our teams to develop...