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Furniture Industry Professional

1 week ago

Brisbane, Queensland, Australia OZ Design Furniture Pty Limited Full time

OZ Design Furniture Pty Limited is a renowned Australian-owned family business operating in the furniture and homewares industry.

We are currently seeking a skilled Customer Care Representative to join our team in our Distribution Centre, based in Rocklea QLD.

About the Position:

This role requires strong communication and interpersonal skills to ensure effective collaboration with customers, stores, and internal teams.

Main Responsibilities:

  1. Respond to customer inquiries and resolve issues promptly and professionally
  2. Maintain accurate records of customer interactions and transactions
  3. Liaise with suppliers and factories to address quality control concerns
  4. Contribute to a positive and productive team environment

Essential Qualifications:

  • Proven experience in customer-facing roles and warehouse environments
  • Excellent verbal and written communication skills
  • Strong problem-solving and analytical abilities
  • Ability to multitask and manage competing priorities

Benefits:

  • Comprehensive training and development opportunities
  • A competitive salary and benefits package
  • A dynamic and supportive work environment