Cash Collection Specialist

5 days ago


Melbourne, Victoria, Australia beBeeReceivable Full time $72,000 - $96,000
About Us

Gardner Denver Industries Pty Ltd, part of the Ingersoll Rand group, is a market leader in manufacturing highly engineered products including compressors, blowers, liquid ring pumps and fluid transfer products for various industrial users. Our global presence enables us to target fast-growing market niches within the industrial, manufacturing, environmental, pulp and paper, service, power, mining and energy sectors.

Purpose & Values

We are proud of our Purpose and Values, where we think and act like owners; committed to making customers successful; bold in aspirations while moving forward with humility and integrity; and foster inspired teams.

The Role

We have an opportunity for an Accounts Receivable Coordinator to join our small Finance team based in Dandenong South, Victoria.

Key responsibilities include:

  • Maintaining accounts receivable with Finance and Sales professionals
  • Telephone collections on overdue debtors, striving for 1st call resolution
  • Compiling and processing information on all assigned debtors on aged trial balance
  • Billing customers correctly for goods and services offered
  • Issuing invoices and distributing them electronically or by mail
  • Communicating with customers and coworkers to answer questions
  • Resolving disagreements between the company and its debtors
  • Requesting payment of pending debts in a firm yet considerate manner
  • Negotiating payment arrangements when needed
  • Keeping accurate records (customer information, received payments etc.)
  • Preparing and submitting statements
  • Daily cash allocations on all payments received
  • Providing excellent customer service internally and externally
  • Working actively to reach team and individual key performance indicators

A strong candidate will possess:

  • High organisation and resourcefulness under pressure
  • Excellent communication skills and ability to create a strong rapport with customers
  • Quick pace with attention to detail
  • 'Can do' attitude, reliable, efficient and strong focus on customer sales
  • Ability to work autonomously as well as have a team mentality with a positive attitude
  • Good working knowledge of Microsoft Office, particularly Word and Excel


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