Technical Services Specialist
4 weeks ago
The Opportunity
Hitachi Construction Machinery is seeking a highly motivated and enthusiastic Technical Services Specialist to join our dynamic Fleet Management System (FMS) team in Perth or Brisbane. Working closely with the National Operations Manager, you will be responsible for delivering and installing products to customers and contributing to the success of our operations team.
Key Responsibilities
- Deliver and install products to customers, ensuring timely and efficient service.
- Collaborate with the National Operations Manager to achieve team goals and objectives.
- Provide technical support and troubleshooting for complex IT systems in the field.
- Develop and maintain a strong understanding of wireless and radio propagation principles.
- Contribute to the development and implementation of new technologies and processes.
- Travel frequently to remote mine sites to provide on-site support and training.
Requirements
- Tertiary degree in Electronics, Mechatronics, Computer Engineering, or a related IT discipline.
- Proven experience installing and supporting complex IT systems in the field.
- Hands-on hardware and software system level troubleshooting.
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Ability to learn new technologies and approaches.
About Us
At Hitachi Construction Machinery, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are committed to providing our customers with exceptional service and support, and we are seeking a talented and dedicated individual to join our team.
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