Technical Computer Infrastructure Specialist

1 day ago


Melbourne, Victoria, Australia beBeeEngineer Full time $80,000
Job Description

An IT Support Specialist provides critical assistance and guidance to clients in deploying, maintaining and troubleshooting computer infrastructure. This includes resolving technical problems to support engineering and product development.

The role involves providing timely resolution of user issues, ensuring minimal disruption to business operations. Effective solutions are determined by identifying software and hardware requirements, diagnosing system problems and resolving user-reported issues related to software functionality, data access and workflows.

  • Respond to inquiries and provide technical assistance and troubleshooting for software and hardware problems.
  • Provide support to clients for various software solutions, ensuring timely resolution of user issues.
  • Determine software and hardware requirements to provide effective solutions to client issues.
  • Diagnose, identify, and resolve system problems and user-reported issues related to software functionality, data access, and workflows.


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