A High-Performing Customer Service Specialist

1 week ago

City of Armadale, Australia beBeeCustomer Full time $45,000 - $70,000
Job Overview

As a Retail Team Member, you will play a pivotal role in delivering exceptional customer experiences across the store. Your responsibilities will encompass:

  • Providing outstanding customer service standards, ensuring seamless interactions pre, during, and post-sale.
  • Supporting the efficient delivery and processing of stock into store, following established receiving processes.
  • Contributing to the high-performance culture by promoting and maintaining a welcoming and inclusive store environment.

Key Responsibilities:

  • Helping customers find solutions to their needs and resolving any issues that may arise.
  • Maintaining accurate records and performing administrative tasks as required.
Requirements

To succeed in this role, you will need to possess the following skills and qualifications:

  • A passion for home entertainment, music, movies, technology, appliances, and/or games.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Enthusiasm, motivation, and a strong customer-focused approach.
  • Ability to adapt to changing priorities and workload demands.
Benefits

By joining our team, you will enjoy a range of benefits, including:

  • Competitive remuneration packages, with opportunities for additional sales incentives.
  • Access to comprehensive training and development programs, tailored to support your growth and success.
  • Fantastic discounts across our product range, offering unparalleled value and choice.
  • Flexible working arrangements and generous leave entitlements, supporting work-life balance.
  • An Employee Assistance Program, providing confidential wellbeing resources and counselling services.
Why Join Us?

At JB Hi-Fi, we are committed to creating an engaging, inclusive, and rewarding workplace culture. By joining our team, you will be part of a dynamic organization that prioritizes innovation, collaboration, and continuous improvement. We are excited to welcome like-minded individuals who share our values and vision for excellence. Apply now to take the first step on your career journey

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