Customer Service Specialist
2 days ago
Randstad Australia is seeking a dedicated Customer Service Specialist to deliver exceptional customer experiences that exceed expectations. This is a full-time opportunity in banking and finance, offering flexible work models once fully trained and past probation.
About the Role
We are looking for an individual who has customer service experience from any industry. If you have natural ability to help others and build trusting relationships, then this could be the role for you. You will be responsible for answering customer queries via phone and email, focusing on their needs and providing world-class service. You will also action customer requests efficiently and effectively, perform administration and data entry tasks, and thrive in busy environments.
Key Responsibilities:
- Action customer requests efficiently and effectively
- Perform administration and data entry tasks
- Answer customer queries via phone and email, focusing on their needs and providing world-class service
Requirements:
- Candidate with customer service experience from any industry
- Natural ability to help others and build trusting relationships
- Strong written and verbal communication skills
- Able to thrive in busy environments
About Us
We are passionate about providing equal employment opportunities and embracing diversity. Our team is vibrant and energetic, with lots of fun initiatives.
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