Operations Compliance Manager

2 weeks ago

Brisbane, Queensland, Australia McMillan Shakespeare Limited Full time

As a pivotal member of our team, you will oversee and facilitate all internal and external audit functions for Operations across Maxxia and RemServ.

About the Role

The focus of this position is to serve as the key contact with the Client Engagement and Strategy team, ensuring the successful management of our key employer assurance programs. Additionally, you will ensure the execution and management of key contractual requirements impacting GRS Operations.

In this role, you will also manage a team responsible for direct audit activity within the GRS Operations space, focusing on regulatory and contractual compliance requirements.

Key Responsibilities:
  • Growing the audit management functionality within operational areas and working with GRS operations teams to ensure compliance and readiness for all internal and external audits.
  • Maintaining a view of key outcomes from audits that require change to GRS operations and collaborating with operational leaders to determine steps required to implement changes across people, process, or technology.
  • Working with contract managers of major contracts to support employer assurance programs and managing any necessary changes for GRS operations, identifying impacted areas and urgency of change.
  • Building and maintaining stakeholder relationships across multiple areas of MMS, including Tax and Compliance, Client Strategy and Engagement, and Business Systems.
  • Engaging with external stakeholders, ensuring business needs are met in all interactions, and challenging external stakeholders when required to achieve the best possible outcome for clients and the business.
  • Managing a team towards achieving team-based and individual KPIs (operational, customer service, and sales metrics) and behaviors, conducting one-on-one and team meetings to develop a high-performing team.
  • Managing workflow and real-time queues via task allocation, productivity monitoring, and quality assurance as needed.
Requirements:
  • Fostering productive working relationships with key stakeholders.
  • Demonstrated ability in interpreting numerical data and complex information to complete required tasks.
  • High level of written and verbal communication skills.
  • Able to work under pressure, meet deadlines, and manage time effectively.
  • Ability to engage with and manage stakeholders to achieve desired outcomes.
About Us

We are an employer who values diversity, equity, and inclusion, fostering an environment where all differences are respected and valued. We encourage applicants from diverse backgrounds, including Aboriginal and Torres Strait Islander people, individuals caring for or living with disability, and those from all walks of life.

We offer a range of benefits, including flexible/hybrid working, novated lease benefits, 12 weeks paid parental leave, exempt employee share plan, and access to learning and development programs.

  • Compliance Operations Manager

    2 weeks ago

    Brisbane, Queensland, Australia Credit Union Australia Full time

    About this role:We are seeking a highly skilled Compliance Operations Manager to join our team at Credit Union Australia.As the Senior Customer Due Diligence Advisor, you will play a critical role in supporting the management of our AML/CTF operational processes, focusing on streamlined and compliant output.You will be responsible for ensuring the...

  • Operations Compliance Manager

    3 weeks ago

    Brisbane, Queensland, Australia McMillan Shakespeare Limited Full time

    At McMillan Shakespeare Limited, we are dedicated to providing solutions that make a difference in people's lives. As a leading employee benefits, fleet management, and disability support company, we strive to be a trusted partner that simplifies complex matters.The Team Leader - Operations Audit & Compliance Team Leader role is a critical position within...

  • Operations Audit and Compliance Manager

    2 weeks ago

    Brisbane, Queensland, Australia McMillan Shakespeare Limited Full time

    Company OverviewMcMillan Shakespeare Limited is a leading provider of employee benefits, fleet management, and disability support solutions in Australia and New Zealand. With over 1300 employees across the region, the company has grown significantly since its establishment in 1988.Job DescriptionWe are seeking an experienced Operations Audit and Compliance...

  • AML Operations Compliance Specialist

    4 weeks ago

    Brisbane, Queensland, Australia ANZ Full time

    About UsWe're a leading financial institution dedicated to delivering exceptional services and building a culture of purpose and belonging. As part of the ANZ Group, we offer exciting career opportunities with outstanding growth potential.About the RoleAs an AML Operations QC Analyst, you will be responsible for driving the improvement of our Quality...

  • Operational Risk and Compliance Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Troocoo Full time

    About the CompanyTroocoo, a leading Financial Services company, is experiencing rapid growth in customer attraction and employee engagement. This has led to an impressive culture of employee benefits that sets it apart from competitors.The company boasts a highly professional and values-led leadership approach, where employees are rewarded and developed to...

  • Compliance Risk Manager

    1 month ago

    Brisbane, Queensland, Australia Credit Union Australia Full time

    We are seeking a Senior Analyst Compliance to join our Enterprise Compliance team on a permanent basis at Credit Union Australia.Your Key ResponsibilitiesProvide rigorous compliance advice and challenge to our Line 1 divisions regarding BAU issues and emerging initiatives.Support enterprise risk management initiatives and assist the evolution of our...

  • Revenue Compliance Manager

    1 month ago

    Brisbane, Queensland, Australia Group Finance Full time

    About the RoleThe Group Finance is seeking a highly skilled Revenue Compliance Officer to join their team. As a Revenue Compliance Officer, you will be responsible for performing daily audits and compliance activities associated with Gaming, Hotel, and Food & Beverage operations across the group. You will work closely with the Group Senior Revenue Auditor to...

  • Risk Operations Compliance Specialist

    3 weeks ago

    Brisbane, Queensland, Australia The Star Entertainment Group Full time

    The Star Entertainment Group is a leading player in the Australian gaming and entertainment industry. With properties across Brisbane, the Gold Coast, and Sydney, we offer a world-class experience to our guests.We are currently seeking a skilled Risk Operations Compliance Specialist to join our team. As a key member of our risk management function, you will...

  • Audit Compliance Manager

    2 weeks ago

    Brisbane, Queensland, Australia McMillan Shakespeare Limited Full time

    Job SummaryWe are seeking an experienced Audit Compliance Manager to join our team in Sydney, Australia.About UsMcMillan Shakespeare Limited is a leading provider of employee benefits, fleet management, and disability support services across Australia and New Zealand. Our company has grown significantly since its establishment in 1988, and we continue to...

  • Quality and Compliance Manager

    1 month ago

    Brisbane, Queensland, Australia St Vincent's Care Services Full time

    We are seeking a Registered Nurse with aged care experience and a quality/continuous improvement mindset to join our Service Delivery Governance Unit. As the Quality, Compliance and Safe Service Management Officer (Policy & Procedures Development), you will assist in ensuring a robust clinical and operational governance and quality framework is in place...

  • Operational Excellence Manager

    4 weeks ago

    Brisbane, Queensland, Australia Allens Operations Pty Ltd Full time

    About the RoleWe are seeking a skilled Operational Excellence Manager to lead our High Performance Team in delivering exceptional operational support services. The successful candidate will have a strong background in leading high-performing teams and driving excellence in operational processes.

  • Compliance Risk Manager

    3 weeks ago

    Brisbane, Queensland, Australia Shell Energy Full time

    Company OverviewAt Shell Energy, we are committed to reducing our environmental footprint and promoting sustainable energy solutions. Our team of experts is dedicated to delivering innovative and effective compliance solutions that meet the evolving needs of our customers and stakeholders.About the RoleWe are seeking an experienced Compliance Advisor to join...

  • Compliance Officer

    1 month ago

    Brisbane, Queensland, Australia Jumbo Interactive Full time

    Job DescriptionAs a Compliance Officer at Jumbo Interactive, you will play a crucial role in ensuring that our operational processes align with internal policies and external regulatory guidelines.This position involves ongoing monitoring and administration of compliance requirements, managing regulatory governance activities, and collaborating with multiple...

  • Regulatory Compliance Manager

    2 weeks ago

    Brisbane, Queensland, Australia Vero Insurance Full time

    Job Description">The Regulatory Compliance Manager - TSAs will play a pivotal role in ensuring the seamless divestment of Suncorp Bank from the Suncorp Group.">About the Role">This key position involves managing TSA obligations within policy and risk appetite across the 'Bank Transition' Business Unit.">Key responsibilities include:">">Proactively working to...

  • Risk and Compliance Manager

    2 weeks ago

    Brisbane, Queensland, Australia Credit Union Australia Full time

    Credit Union Australia About Us We are a customer-obsessed Credit Union, committed to helping all Australians own their own home. Together, we manage the entire customer experience. Your Opportunity This is a full-time opportunity for a Risk and Compliance Manager to join our team, based in Brisbane's CBD or Sydney CBD. The estimated salary for this...

  • Compliance Operations Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Perigon Group Full time

    Administration Officer – Property Investment BusinessWe are seeking a highly organised and detail-oriented individual with experience in compliance, finance, or legal administration to join our team.About the RoleDrafting and processing fund documents is a key responsibility for this role.The successful candidate will be responsible for coordinating the...

  • Contract Manager for Compliance and Governance

    3 weeks ago

    Brisbane, Queensland, Australia BHP Full time

    About BHPWe are a global leader in the mining industry, with operations spanning across multiple continents. Our commitment to safety, sustainability, and social responsibility is unwavering, and we strive to create a workplace where our employees can thrive.Come and be part of this success story.About the RolePeak Downs Mine in Central Queensland is seeking...

  • Compliance and Risk Management Strategist

    9 hours ago

    Brisbane, Queensland, Australia MIQ Corporate Services Full time

    About Mi Q Private WealthWe are a leading innovator in private wealth management, dedicated to sustainability, progressiveness, accountability, collaboration, and authenticity. Our values underpin our approach to service and define our culture.Job SummaryWe are seeking an exceptional Compliance and Risk Management Strategist to join our Executive Leadership...

  • Helicopter Operations Leader with Regulatory Compliance Expertise

    4 weeks ago

    Brisbane, Queensland, Australia Programmed Full time

    Job OverviewWe are seeking a highly experienced Helicopter Operations Leader to join our team. This is a challenging opportunity for a skilled professional with expertise in regulatory compliance, safety management, and operational excellence.About the RoleThis is a key leadership position within our aviation division, responsible for overseeing helicopter...

  • Audit and Compliance Team Leader

    2 weeks ago

    Brisbane, Queensland, Australia McMillan Shakespeare Limited Full time

    About UsAt McMillan Shakespeare Limited, we're a leading provider of employee benefits, fleet management, and disability support solutions across Australia and New Zealand. With a strong presence in the market, we've grown from a small family business to a trusted partner for numerous brands.Our MissionWe strive to make a meaningful difference in people's...