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Corporate Receptionist

2 months ago

Perth, Western Australia Amana Living Full time
About the Role

Amana Living is seeking a highly skilled and professional Corporate Receptionist to join our team. As the first point of contact for visitors, tenants, and staff, you will be responsible for projecting a professional image and providing welcoming and helpful reception and information services.

Key Responsibilities
  • Reception Duties:
    • Welcome and greet visitors, tenants, and staff in a professional and courteous manner.
    • Manage the booking system for visitor parking coordination.
    • Demonstrate efficiency and professionalism in all reception-related tasks.
    • Manage multiple tasks and priorities effectively.
  • Phone Management:
    • Answer all incoming calls and take messages promptly.
    • Return missed calls within two hours.
  • Confidentiality:
    • Exercise discretion and confidentiality at the corporate reception.
    • Prioritize the protection of confidential information.
    • Adhere to company policies and procedures.
    • Uphold high standards of ethics, integrity, and confidentiality.
  • Requisitions and Invoicing:
    • Raising requisitions against quotes/invoices, follow through to goods received.
  • Workplace Health and Safety:
    • Conduct comprehensive Corporate Office new starter walk-arounds and fulfill safety roles.
    • Address ad-hoc WHS tasks and if required assist proper sign-in/out procedures for visitors and contractors.
    • Perform weekly inspections of the archive room for safety issues.
  • Records Management:
    • Manage inbound emails and facsimiles efficiently.
    • Distribute emails to the appropriate recipients or departments.
    • Maintain electronic filing systems for easy retrieval of documents.
    • Coordinate outbound courier services for sending packages and documents.
    • Prepare shipping labels and documentation accurately.
  • Building and Facilities Support:
    • Hold keys for temporary access by authorized maintenance contractors and visitors.
    • Report faults and incidents to the property helpdesk/strata.
Requirements
  • Demonstrated ability to communicate effectively with a diverse range of individuals, both verbally and in writing.
  • Proficiency in conveying information clearly and professionally.
  • Proven capability to handle multiple tasks simultaneously while maintaining attention to detail.
  • Strong organizational skills, including the ability to prioritize and manage time effectively.
  • A track record of providing exceptional customer service, with a focus on creating a positive and welcoming experience for visitors and callers.
  • Competency in using office equipment, including phones, printers, and intermediate computer applications (e.g., Microsoft Office Suite, Account Reconciliation Manager (ARM)).
  • Ability to exercise discretion, especially in handling sensitive information at the corporate reception.
  • Understanding and commitment to maintaining confidentiality in all interactions.
  • Evidence of COVID-19 and Current Flu vaccinations per Amana Living policies.
  • Ability to obtain a National Police Clearance (within 6-months validity).
  • Successful completion of pre-employment form and reference checks.