Corporate Receptionist

1 month ago

Perth, Western Australia Amana Living Full time

About the Role

The Corporate Receptionist will provide a professional image for Amana Living Corporate Office, offering welcoming and helpful reception and information services to visitors, tenants, and staff in the building.

Key Responsibilities

  • Welcome tenants, visitors, staff, and contractors, providing necessary guidance.
  • Maintain a polished and professional appearance.
  • Manage the booking system for visitor parking coordination.
  • Demonstrate efficiency and professionalism in all reception-related tasks.
  • Manage multiple tasks and priorities effectively.

Phone Management

  • Answer all incoming calls and take messages promptly.
  • Return missed calls within two hours.

Confidentiality

  • Exercise discretion and confidentiality at the corporate reception.
  • Prioritize the protection of confidential information.
  • Adhere to company policies and procedures.
  • Uphold high standards of ethics, integrity, and confidentiality.

Requisitions and Invoicing

  • Raising requisitions against quotes/invoices, follow through to goods received.

Workplace Health and Safety

  • Conduct comprehensive Corporate Office new starter walk-arounds and fulfil safety roles.
  • Address ad-hoc WHS tasks and if required assist proper sign-in/out procedures for visitors and contractors.
  • Perform weekly inspections of the archive room for safety issues.

Records Management

  • Manage inbound emails and facsimiles efficiently.
  • Distribute emails to the appropriate recipients or departments.
  • Maintain electronic filing systems for easy retrieval of documents.

Outbound Courier Management

  • Coordinate outbound courier services for sending packages and documents.
  • Prepare shipping labels and documentation accurately.

Building and Facilities Support

  • Conduct comprehensive Corporate Office new starter walk-arounds and fulfil safety roles.
  • Hold keys for temporary access by authorised maintenance contractors and visitors.
  • Report faults and incidents to the property helpdesk / strata.

About You

  • Demonstrated ability to communicate effectively with a diverse range of individuals, both verbally and in writing.
  • Proficiency in conveying information clearly and professionally.
  • Proven capability to handle multiple tasks simultaneously while maintaining attention to detail.
  • Strong organizational skills, including the ability to prioritize and manage time effectively.
  • A track record of providing exceptional customer service, with a focus on creating a positive and welcoming experience for visitors and callers.
  • Competency in using office equipment, including phones, printers, and intermediate computer applications (e.g., Microsoft Office Suite, Account Reconciliation Manager (ARM)).
  • Ability to exercise discretion, especially in handling sensitive information at the corporate reception.
  • Understanding and commitment to maintaining confidentiality in all interactions.

Essential Criteria:

  • Evidence of COVID-19 and Current Flu vaccinations per Amana Living policies.
  • Ability to obtain a National Police Clearance (within 6-months validity).
  • Successful completion of pre-employment form and reference checks.

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