Event Coordinator

7 hours ago


Adelaide, South Australia Tasmania Full time
About Us

Matthews Hospitality has a rich history of delivering exceptional experiences to our guests. We pride ourselves on our commitment to quality, service, and community.

The Role

We are seeking a dynamic and experienced Functions & Events Manager to join our team at Maylands Hotel. As the driving force behind the successful planning and execution of events, you will be responsible for coordinating all aspects of events from initial client contact through to final execution.

Key Responsibilities:
  • Event Coordination: Meet with clients to understand their needs and provide tailored package options.
  • Logistics Management: Arrange and coordinate services such as displays, audio-visual equipment, and catering.
  • Team Leadership: Brief and supervise front-of-house staff to ensure smooth and efficient event execution.
  • Client Relations: Build strong rapport with clients and ensure complete satisfaction before, during, and after events.
  • Financial Management: Oversee event budgets and ensure accurate invoicing.
  • Marketing & Promotion: Collaborate with the marketing team to promote events and special offers.
About You

We are looking for someone who is friendly, people-focused, and passionate about delivering exceptional customer service. You will have a friendly, outgoing, and enthusiastic personality, with outstanding organisational and time-management skills, and interpersonal communication skills.

Requirements:
  • Responsible Service of Alcohol and RP Badge
  • Extensive and proven experience in functions, events, and marketing/promotions
  • Proven experience managing a team and working with others
  • Qualifications in hospitality or business (preferable)
  • Ability to set and maintain service standards through ongoing training and development of front-of-house staff
  • Background in developing, organising, and managing a range of functions and events
  • Experience with social media and promotional activities
  • Excellent interpersonal communication, mentoring, and time management skills
  • A hands-on leadership style and team player attitude
  • Ability to accept significant levels of responsibility and accountability
  • Extensive knowledge of food, wine, spirit, and beer
  • Strong verbal communication and customer service skills
  • Excellent administrative abilities and proficiency with MS Word and Excel
  • Ability to train, motivate, and counsel staff in relation to performance issues
  • Strong decision-making skills relating to staffing, patron comfort and care, and strategic business issues
What We Offer:
  • $74,000+ per annum, negotiable based on skills, qualifications, and experience
  • 11.5% superannuation and salary sacrifice options
  • Time-off-in-lieu earned for overtime and public holidays worked
  • Meal account
  • Training and development options and courses

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