Housing Support Specialist

2 weeks ago

Brisbane, Queensland, Australia beBeeAdministration Full time $79,592 - $99,768
Administration Officer Role Overview

We are seeking an experienced and empathetic Administration Officer to support our department in Brisbane, Queensland.

This role will involve providing critical assistance with housing services and homelessness support initiatives.

The successful candidate will have the opportunity to make a significant impact in the community while working closely with vulnerable individuals.

  • Undertake customer interviews and assessments
  • Maintain accurate records of customer interactions
  • Collaborate with colleagues to ensure effective service delivery

The ideal candidate will possess excellent communication skills, be able to work effectively in a team environment, and maintain professional relationships with customers and stakeholders.

Key Responsibilities:

Housing Assistance and Support Services:

- Provide high-quality advice and support to customers navigating complex housing situations.

Customer Service Delivery:

- Maintain accurate records of customer interactions, including interviews, referrals, and follow-up activities.

Stakeholder Engagement:

- Collaborate with colleagues to ensure effective service delivery, and maintain professional relationships with customers and stakeholders.

Required Skills and Qualifications:

Essential Requirements:

  • Ability to communicate effectively with customers and stakeholders
  • Excellent problem-solving and analytical skills
  • Strong interpersonal and communication skills

Desirable Requirements:

  • Previous experience in a similar administration or support role
  • Knowledge of housing services and homelessness support initiatives
  • Relevant qualifications or certifications

Benefits:

Working with Us:

- Enjoy a convenient location on the Brisbane Northside.

- Have the opportunity to work with the Queensland state government.

What We Offer:

- A supportive and inclusive work environment.

- Opportunities for career growth and development.

- Competitive remuneration and benefits package.

How to Apply:

Apply now by submitting your application through our online portal. Please ensure you attach your resume and cover letter detailing your relevant skills and experience.

Applicants who do not meet the essential requirements will not progress to the next stage of the selection process.

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