Senior Operations Manager
2 weeks ago
We are seeking a dedicated individual to join our operations as a Senior Operations Manager.
The role encompasses assisting the café manager in day-to-day activities, ensuring seamless service delivery.
The successful candidate will lead and inspire a team to deliver exceptional customer experiences in a fast-paced environment.
They will oversee staff training to uphold high standards of service and cleanliness.
Additionally, they will manage stock efficiently, utilizing established ordering and stock processes.
The ideal candidate will ensure cleanliness and hygiene standards are maintained, providing a welcoming environment for all.
RequirementsThe ideal candidate will possess:
- A natural leadership ability to motivate and guide a team.
- Exceptional customer service skills with a warm and approachable attitude.
- Highly organized with the ability to thrive in a busy setting.
- Excellent communication skills, fostering positive relationships with both customers and colleagues.
- Flexible availability, including weekends and public holidays, to meet operational demands.
- Previous experience in hospitality or café settings is desirable.
As a valued member of our team, you can expect:
- Comprehensive on-the-job training.
- Opportunities for career growth and development within our dynamic organization.
- A supportive work environment that values teamwork and collaboration.
- Well-organized rosters.
- Enjoy a 50% discount on our offerings.
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