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Service Delivery Expert

1 week ago

Sydney, New South Wales, Australia eFinancialCareers Ltd. Full time
About the Role

The Reserve Bank of Australia is seeking a highly skilled IT Infrastructure Specialist to join their team. This specialist will be responsible for managing the delivery, support and proactive maintenance of the bank's IT Infrastructure services and processes.

Key responsibilities include contributing towards maximising the availability and cyber protections of IT Infrastructure systems by enhancing resilience and recovery capabilities to minimising the impact of incidents. Additionally, the specialist will deliver required documentation, reporting and data collection for asset management, audit, standard operations and proactive management of the bank's end-to-end IT infrastructure services and processes.

Requirements
  • Proven track record of successfully delivering IT projects on time and within budget.
  • 7-10 years of demonstrated IT experience in a service delivery role.
  • Understanding of current AV technologies, IT infrastructure, and integration of AV systems with IT networks.
  • Excellent verbal and written communication skills to liaise with clients, stakeholders, and team members.