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Product Development Specialist

2 months ago

Sydney, New South Wales, Australia Wisetech Global Limited Full time

About Wise Tech Global Limited

We are a global technology company that is changing the world of logistics through innovation and expertise.

Our Mission

We build software solutions that empower the supply chains of the world, making a significant difference for our customers, partners, staff, shareholders, and the logistics industry at large.

Role Overview

We are seeking a highly skilled Product Development Specialist to join our Sydney office and play a key role in building solutions for the core challenges of the logistics industry.

Our teams specialize in areas such as:

  • Warehousing and Inventory Management
  • Carrier Management and Freight Forwarding
  • Customs Clearance and Compliance
  • E-commerce and Digital Logistics
  • International Logistics and Trade

Key Responsibilities

As a Product Development Specialist, you will:

  • Investigate and provide solutions to complex technical issues
  • Deliver high-quality customer service through 2nd line support
  • Gather and write up requirements for new features and functionality
  • Assess existing functionality and recommend areas for improvement
  • Document supporting content and release notes
  • Analyze and document processes
  • Identify and evaluate inefficiencies and recommend optimal business practices and system functionality
  • Work collaboratively with customers and development teams throughout the lifecycle of new features

Requirements

To be successful in this role, you will need:

  • 3+ years of industry-related experience in transportation, logistics, or a related field
  • Excellent problem-solving and analytical skills
  • Strong communication and customer service skills
  • Ability to work collaboratively in a team environment

What We Offer

We offer a dynamic and supportive work environment, competitive salary and benefits package, and opportunities for professional growth and development.