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Scheduling Coordinator

2 months ago

Brisbane, Queensland, Australia Encara Full time
About Encara

Encara is a leading provider of allied health services to the community and aged care sectors. Our mission is to improve the quality of life of our clients by delivering exceptional care and support.

The Opportunity

We are seeking a highly skilled Scheduling Administrator to join our team. As a Scheduling Administrator, you will play a critical role in coordinating and allocating client services, ensuring seamless delivery of care and support to our clients.

Key Responsibilities
  • Client Service Coordination: Coordinate and allocate client services to ensure timely and effective delivery of care and support.
  • Rostering and Scheduling: Develop and implement effective rostering and scheduling systems to ensure optimal resource allocation and client service delivery.
  • Problem-Solving and Communication: Identify and resolve scheduling conflicts and issues, and communicate effectively with clients, staff, and stakeholders to ensure seamless service delivery.
  • Technology and Data Management: Utilize technology and data management systems to track and analyze scheduling data, identify trends and areas for improvement, and make data-driven decisions to optimize service delivery.
  • Relationship Building: Build and maintain strong relationships with clients, staff, and stakeholders to ensure effective communication and collaboration.
Requirements
  • Scheduling Experience: Proven experience in scheduling and rostering, preferably in a healthcare or aged care setting.
  • Problem-Solving and Analytical Skills: Strong problem-solving and analytical skills to identify and resolve scheduling conflicts and issues.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills to build and maintain strong relationships with clients, staff, and stakeholders.
  • Technology and Data Management Skills: Proficiency in technology and data management systems, including scheduling software and data analysis tools.
What We Offer
  • Flexible Work Environment: A supportive and flexible work environment that values work-life balance.
  • Opportunities for Growth and Development: Opportunities for professional growth and development, including training and development programs.
  • Collaborative Team Culture: A collaborative team culture that values teamwork and mutual respect.