Medical Receptionist
3 weeks ago
We pride ourselves on providing health and human services, our way – supporting our people and community in our commitment to create a flourishing future and lasting legacy for them and their families.
ATSICHS Brisbane is a member of the Institute for Urban Indigenous Health (IUIH).
**About the Role**
As a key member of the ATSICHS Brisbane team, the Medical Receptionist is expected to personally contribute to the shaping and achievement of ATSICHS vision and goals within their own scope.
**Key Responsibilities**
- Actively contribute to the implementation of the Model of Care with particular emphasis on leading and supporting the function of the medical reception.
- Ensure efficient patient flow through effective use of the clinic calendars.
- Display exceptional phone manner when taking calls or messages.
- Ensure appropriate handling of GP referrals.
- Contribute towards ensuring the recall function is in accordance with the ATSICHS Policies and Procedures.
- Ensure the handling of patient correspondence is in accordance with ATSICHS Privacy Policy and Procedures.
- Commit to ongoing continuous quality improvement processes with annual reviews into the efficiency of the service provision.
- Contribute towards ensuring the Medical Service Billing function is in accordance with the ATSICHS Policies and Procedures.
**What We Offer**
- Annual Salary $61,154 Per Annum
- 11.5% Super + Not for Profit Salary Packaging (Increases your take home pay)
- No experience required
- COVID-19 Requirement Immunisation history showing you have received two doses of a Covid -19 vaccine is encouraged
**Requirements**
- Willingness to learn
- Availability across Monday - Saturday
- Ability to work as part of a multi-disciplinary team
- Ability to work with Aboriginal and Torres Strait Islander Communities and their leaders, respecting traditional culture and ways of doing business
**Preferred Qualifications**
- Previous experience working in an administration and /or service coordination role
- Experience working within an Aboriginal and Torres Strait Islander Community Health Service
- Previous experience working with an electronic Patient Management System such as MMEx
- Knowledge and understanding of the Australian Medicare Benefit Schedule (MBS) and the Medicare system and Practice Incentive Programs (PIP)
- Certificate III Business Administration (or equivalent)
- Organisation skills, including an ability to multi-task, to plan, set and prioritise workloads to meet deadlines, and to work independently, efficiently and effectively
- Interpersonal communication skills that demonstrate your ability to problem solve and negotiate positive outcomes
- Interpersonal skills with a focus on client focused outcomes
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