Medical Receptionist Trainee
3 weeks ago
ATSICHS Brisbane is a not-for-profit community-owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. Our organisation prides itself on providing health and human services that are tailored to the specific needs of our community, supporting our people and community in our commitment to create a flourishing future and lasting legacy for them and their families.
About the RoleA Medical Receptionist Trainee is a patient's first point of contact at one of our medical clinics. This is an entry-point role with potential for further growth and development. The role will be supervised by experienced health professionals. As a Medical Receptionist Trainee, you will be required to ensure the patient flow is conducted with minimal interruptions by effectively using time management skills, informative communication skills while observing the overall demeanour of the patients in waiting.
Duties- First point of contact meet and greet clients.
- Attend to all phone calls and messages in accordance with the ATSICHS Triage process.
- Booking of appointments using the MMex system.
- Maintain specialist calendars.
- Ensure all correspondence related to GP referrals is scanned and filed in the appropriate patient chart.
- Ensure that confidentiality is observed at all times when dealing with patient information.
Enjoy working in an organisation that makes a difference in the community. Our friendly and supportive Health and Aged Care team will help you grow personally and professionally.
Benefits- Annual salary of $43,000 per annum plus 11.5% superannuation.
- Obtaining a Cert III Business Administration on completion.
- Access to Salary packaging.
- Contribute to the bettering of indigenous health.
- Great career development opportunity.
- Must identify as an Aboriginal or Torres Strait Islander person in accordance with s25 of the Anti-discrimination Act 1991 (Qld).
- Willingness and ability to undertake at a minimum a Certificate III Business Administration.
- The ability to work independently, under guidance or direction and within a multi-disciplinary team.
- Previous experience in working with culturally diverse people.
- An ability to communicate sensitively and effectively with Aboriginal and Torres Strait Islander People.
- Sound knowledge of Microsoft Suite Applications.
- Current and valid National Police Check.
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