Strategic Account Manager

1 week ago

Brisbane, Queensland, Australia Team Global Express Full time
About the Role

We are seeking a highly skilled Strategic Account Manager to lead a portfolio of strategic accounts within the mining sector. As a key member of our Strategic Accounts team, you will be responsible for maximising our profile, share of wallet, and building customer loyalty to drive retention and expansion.

Key Responsibilities
  • Develop and implement customer growth and sales strategies to drive revenue growth and expansion.
  • Build and sustain executive-level relationships with customers, identifying opportunities for cross-selling and upselling.
  • Drive sustainable growth by seeking expansion of current services and identifying new business development opportunities.
  • Maintain accurate sales and revenue forecasts, ensuring timely reporting and progression of opportunities.
  • Champion customer interests internally, identifying innovative solutions to meet customer needs.
  • Lead the pursuit of a seamless customer experience, engaging with internal stakeholders to remove barriers and challenges.
  • Oversee key strategic, financial, and operational reporting processes between us and the customer.
What You'll Bring

We're looking for a proactive, tenacious, and strategic sales professional with a passion for customers, hitting targets, and building relationships. If you have a strong track record of meeting and exceeding sales targets, commercial acumen, and experience developing strategies to retain and grow customer portfolios, we'd love to hear from you.

About Team Global Express

We're an Australian-owned transport and logistics business delivering to Australia and New Zealand. We're committed to transforming our operations and striving towards becoming an Environmental, Social, and Governance leader by 2030. Our values of caring for our customers, people, and planet drive our innovation and improvement efforts.

What We Offer
  • Competitive salary above industry standards
  • Upskilling, training, mentoring, and more to support your career development journey
  • Fun and practical employee perks and discounts
  • Flexible work, including work from home
  • Inclusive parental leave policy that supports all parents and carers
  • Peer recognition awards acknowledging when you go above and beyond
An Inclusive Workplace

We celebrate difference and are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals, and Aboriginal and Torres Strait Islander Peoples to apply.

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