Solution Provider

1 week ago


Melbourne, Victoria, Australia beBeeTechnical Full time $100,000 - $120,000

As a Technical Solutions Analyst, your primary goal is to resolve complex issues efficiently. To achieve this, you will use your analytical skills and knowledge to investigate and resolve account-based problems.

You will be responsible for:

  • Resolving queries from various areas of the organization
  • Raising and implementing enhancements, process improvements, and coaching across the business
  • Developing test cases and performing testing on proposed restorations prior to implementation in the production environment
  • Performing post-implementation verification testing to ensure the restoration was deployed correctly to the production environment
  • Documenting relevant processes and procedures and sharing them with the team

To succeed in this role, you must possess excellent problem-solving skills, be able to work effectively in a team, and have strong communication skills.

Additionally, you should have:

  • Sound knowledge of superannuation legislation and regulations
  • Experience in SQL and/or Acurity report writer and various Microsoft suites (Excel/Word/PowerPoint)
  • Ability to adapt to changing demands and work autonomously
  • Ability to work within a commercially sensitive environment and maintain confidentiality

At our organization, we prioritize employee development and training. We believe that investing in our employees' growth leads to better outcomes. Our benefits include:

  • A competitive salary with 17% super and achievable performance incentives
  • Additional three days paid leave over the Christmas period, totaling five weeks leave
  • Generous well-being programs
  • Paid volunteer days and flexible working options

Our mission is to create a better future for all individuals by providing financial security and peace of mind. We strive to share our knowledge and expertise with our members and employees to help them grow professionally and personally.



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