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Site Inspection Professional
3 weeks ago
Strata Site Inspection Manager
This role is responsible for overseeing and completing Strata site inspections, determining the cause and extent of damage, selecting appropriate specialists, and delivering a seamless claims experience.
About the Position- We seek an expert communicator with strong interpersonal skills, able to communicate concisely and tailor messaging to their audience.
- A problem solver with a curious nature, seeking root causes and proactively finding solutions throughout the claim journey.
- Delivering exceptional customer service with a thoughtful and timely approach.
- Embracing continuous learning and adapting to new information and change with ease.
- Maintaining resilience and focus on achieving positive outcomes for key stakeholders.
Key Responsibilities
- Conduct professional Strata site assessments and desktop evaluations, interacting with customers and clients.
- Clearly communicate accurate advice, solutions, timeframes, and claim progress to all stakeholders.
- Carefully document decisions made and reasons, including ownership details, reserve changes, and acceptance/rejection of claims.
- Require relevant qualifications in Loss Adjusting, or professional certifications applicable to the field.
- Possess a valid driver's license.