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Claims Manager
3 weeks ago
The Claims Management Group plays a pivotal role in Comcare's strategic objective of delivering an effective and sustainable workers' compensation scheme for the Australian Public Service.
Comcare collaborates with employers and employees to identify and implement strategies that facilitate early and sustainable return to work or recovery at work.
The Claims Administration and Income Support team performs key financial and client-facing services to support claims transactions, encompassing calculation and transactional processing of accounts payable and weekly incapacity benefits.
The team conducts reconciliations of financial information across various sources, identifies discrepancies, and addresses these within legislative and policy frameworks.
The team develops and implements financial recovery programs where opportunities arise, including but not limited to overpayments and third-party recoveries.
This role involves contributing to various Financial and Client Service functions related to claims management.
Tasks include registering new claims, administrative and processing duties, such as payment processing, accurate receipting and recording of records, and contributing to the achievement of key performance indicators for the Financial and Client Services team.
Key Skills and Qualifications- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work accurately and efficiently under pressure
- Knowledge of financial and client service principles
Opportunities for professional growth and development
Collaborative and dynamic work environment
Additional InformationComcare is committed to providing equal employment opportunities for all applicants. The organization welcomes applications from diverse candidates and encourages individuals with disabilities to apply.
