Risk Management Specialist
4 weeks ago
About the Role:
This role will be accountable for developing and executing risk strategies for the mitigation, detection and response to fraud, product abuse and chargeback activities. Reporting to the Chief Operating Officer and supporting A2B Corporate Transport, Payments and Product Owner management teams, this role will lead a team of four.
Key Responsibilities:
- Define and develop cross-functional business processes and service level agreements to both internal and external stakeholders.
- Monitor internal fraud prevention and risk protocols to ensure they are highly effective in mitigating payments related risks, fraud, product abuse and protecting revenue loss across the business.
- Conduct in-depth user activity investigations through analysis of disparate sources of data (customer support tickets, trip activity, network/operator analysis etc.) in response to internal and external escalations, and apply learnings to enhance the process.
- Collaborate with third parties (banks, law enforcement, etc.) regarding fraud investigations.
- Identify and implement risk strategies & corrective actions to mitigate drivers of compliance and fraud risks, whilst ensuring optimal detection of fraudulent transactions and maintaining a seamless client and partner experience.
- Maintain up to date knowledge of the payments fraud environment in which A2B payments products operate.
About You:
- Demonstrated strong people management and leadership experience.
- 5-10 years' experience in managing a Risk, Trust and Safety, Fraud and/or advanced Customer Support teams handling incident investigations OR other relevant investigations experience roles.
- Demonstrated Business Process Re-engineering experience/Project Management abilities.
- Excellent business communication and stakeholder management skills.
- Strong customer focus and a passion for delivering exceptional service.
- Proactive mindset with a drive for continuous improvement.
Why A2B:
- Contribute to cutting-edge technology solutions used by taxis globally.
- Work in a dynamic and collaborative environment.
- Opportunity to lead and manage the mitigation, detection and response to fraud.
- Drive innovation and contribute to the growth and success of the organisation.
- Competitive compensation package and benefits.
A2B is a leading ASX-listed company at the forefront of the personal transport industry. If you are a driven professional with a passion for risk mitigation, we invite you to be part of our exciting journey.
-
Risk Management Specialist
3 weeks ago
Oakleigh East, Victoria, Australia 13cabs Full timeAbout the RoleAs a key member of the A2B Corporate Transport team, the successful candidate will be responsible for developing and executing risk strategies to mitigate fraud, product abuse, and chargeback activities. This role will oversee a team of four and report to the Chief Operating Officer.Key ResponsibilitiesDevelop cross-functional business...
-
Risk Management Specialist
4 weeks ago
Oakleigh East, Victoria, Australia 13cabs Full timeAbout the Role:This position reports to the Chief Operating Officer and supports the A2B Corporate Transport, Payments and Product Owner management teams. The successful candidate will be accountable for developing and executing risk strategies for the mitigation, detection and response to fraud, product abuse and chargeback activities. This role will lead a...
-
Risk Management Specialist
3 weeks ago
Oakleigh East, Victoria, Australia 13cabs Full timeAbout the RoleThis position reports to the Chief Operating Officer and supports the A2B Corporate Transport, Payments and Product Owner management teams. The successful candidate will be accountable for developing and executing risk strategies for the mitigation, detection and response to fraud, product abuse and chargeback activities. This role will lead a...
-
Revenue Protection Manager
3 weeks ago
Oakleigh East, Victoria, Australia 13cabs Full timeAbout the Role:As a key member of the A2B Corporate Transport management team, the Revenue Protection Manager will play a critical role in developing and executing risk strategies to mitigate fraud, product abuse, and chargeback activities. This role will lead a team of four and report to the Chief Operating Officer.Key Responsibilities Develop and implement...
-
Revenue Risk Management Director
1 week ago
Oakleigh East, Victoria, Australia 13cabs Full timeAbout the RoleAs a key member of the 13cabs leadership team, reporting to the Chief Operating Officer, you will play a critical role in developing and executing risk strategies to mitigate fraud, product abuse, and chargeback activities. This senior leadership position will oversee a team of four professionals.Key Responsibilities:Develop cross-functional...
-
Financial Risk Operations Manager
2 hours ago
Oakleigh East, Victoria, Australia 13cabs Full timeAbout the RoleThis position reports to the Chief Operating Officer and supports the A2B Corporate Transport, Payments and Product Owner management teams. The successful candidate will be accountable for developing and executing risk strategies to mitigate fraud, product abuse, and chargeback activities.Key ResponsibilitiesDevelop cross-functional business...
-
Risk Management Specialist
3 weeks ago
East Melbourne, Victoria, Australia Gallagher Full timeJob SummaryWe are seeking a highly skilled Risk Management Specialist to join our global brokerage team at Gallagher. As a member of our Business Payments team, you will be responsible for processing invoices, staff expenses, and other associated payments in a timely and accurate manner.Key ResponsibilitiesProcess invoices, staff expenses, and other...
-
Oakleigh East, Victoria, Australia 13cabs Full timeAbout the RoleAs a key member of our leadership team, you will be responsible for developing and implementing risk strategies to mitigate fraud, product abuse, and chargebacks. This role will lead a team of four professionals.Key Responsibilities:Define and develop business processes and service level agreements to ensure seamless communication with internal...
-
Risk Mitigation Leader
2 weeks ago
Oakleigh East, Victoria, Australia 13cabs Full timeAbout 13cabs: A leading ASX-listed company at the forefront of the personal transport industry.We offer a competitive compensation package and benefits, including a salary range of $120,000 - $180,000 per annum. Job Description:This role will be accountable for developing and executing risk strategies for the mitigation, detection and response to fraud,...
-
Data Management Specialist
4 weeks ago
Oakleigh East, Victoria, Australia AccountAbility Full timeJob Title: Data Management SpecialistWe are seeking a highly skilled Data Management Specialist to join our team at AccountAbility. The successful candidate will be responsible for managing large amounts of master data, ensuring accuracy and completeness for reporting purposes.Key Responsibilities:Manage and maintain master data to ensure accuracy and...
-
Protection and Risk Management Specialist
1 week ago
East Melbourne, Victoria, Australia Gallagher Full timeCompany OverviewGallagher is a global leader in Insurance broking, risk management and consulting, with over 53,000 employees worldwide. Our global reach and local presence enable us to provide unparalleled service to our clients.We pride ourselves on being a socially responsible and an ethical organisation, reflected in our Shared Values, The Gallagher Way....
-
Data Management Specialist
4 weeks ago
Oakleigh East, Victoria, Australia AccountAbility Full timeJob Title: Data Management SpecialistJob Summary: We are seeking a highly skilled Data Management Specialist to join our team at AccountAbility. The successful candidate will be responsible for managing large amounts of master data, ensuring its accuracy and completeness for reporting purposes.Key Responsibilities:Manage and maintain master data to ensure...
-
Compliance Specialist
4 weeks ago
Hawthorn East, Victoria, Australia Coles Full timeAbout the RoleThe Compliance Specialist will be responsible for implementing regulatory and compliance frameworks across Coles Merchandise teams. This will involve providing regulatory and compliance advice and support to Coles Merchandise teams, as well as continuing education to key stakeholders on legislative requirements for the business.About You and...
-
Revenue Protection Specialist
4 weeks ago
Oakleigh East, Victoria, Australia 13cabs Full timeAbout the Role:This position reports to the Chief Operating Officer and supports the A2B Corporate Transport, Payments and Product Owner management teams. The successful candidate will be accountable for developing and executing risk strategies to mitigate, detect and respond to fraud, product abuse and chargeback activities. This role will lead a team of...
-
Revenue Protection Specialist
2 days ago
Oakleigh East, Victoria, Australia 13cabs Full timeAbout the RoleThis role will be accountable for developing and executing risk strategies to mitigate, detect, and respond to fraud, product abuse, and chargeback activities in A2B Corporate Transport.Key Responsibilities:Develop cross-functional business processes and service level agreements to ensure effective internal and external stakeholder...
-
Cybersecurity Risk Management Specialist
1 week ago
Hawthorn East, Victoria, Australia Coles Full timeAbout the CompanyColes Group is a leading Australian retailer with over 115,000 team members and a portfolio of iconic brands. We've been trusted to serve Aussie communities since 1914.Estimated Salary: $120,000 - $160,000 per annumJob DescriptionThe Senior Security Analyst will be engaged in all aspects of a project / product lifecycle for the Identity &...
-
Data Management Specialist
7 days ago
Oakleigh East, Victoria, Australia AccountAbility Full timeAccountAbility is seeking a skilled data management specialist to join our team in Oakleigh. As a key member of our team, you will play a crucial role in maintaining the accuracy and integrity of our master data.The ideal candidate will have a strong background in administration, accounts, or audit, with excellent attention to detail and the ability to learn...
-
Risk Management Governance Manager
3 weeks ago
Hawthorn East, Victoria, Australia Coles Full timeAbout the RoleAt Coles Group, we're committed to delivering our vision, strategy, and values through effective risk management and governance. We're seeking an experienced Risk Management Governance Manager to join our Group Risk team.About the TeamOur Group Risk team is responsible for setting the policy and standards for risk management at Coles. As a key...
-
Risk Management Specialist
4 weeks ago
East Melbourne, Victoria, Australia Gallagher Full timeAbout the RoleGallagher is a global leader in Insurance broking, risk management and consulting, with over 53,000 employees worldwide in over 130 countries. We have a global reach with a local presence and pride ourselves on being a socially responsible and an ethical organisation expressed through our Shared Values, The Gallagher Way.The purpose of this...
-
Risk Management Governance Specialist
4 weeks ago
Hawthorn East, Victoria, Australia Coles Full timeAbout the RoleWe are seeking a highly skilled Governance and Reporting Manager to join our Group Risk team at Coles. This is an exciting opportunity to develop and drive transformation of risk management and governance programs across the organization.Key ResponsibilitiesMaintenance and update of Coles risk management strategy, framework, and related...
