Key Leadership Position Available

3 days ago

Melbourne, Victoria, Australia beBeeCustomerCentricity Full time $103,380 - $124,920
Franchise Management Opportunity

We are seeking a highly skilled and motivated Franchise Area Manager to join our team.

This is an exceptional opportunity for someone who has a passion for hospitality, leadership skills, and a proven track record of success in the fast-paced food industry.

Royal Stacks is a brand that prides itself on providing high-quality products and exceptional customer service. Our menu features a range of delicious burgers, craft beers, and mouth-watering sides, all served in a vibrant and fun atmosphere inspired by pop culture.

Your Key Responsibilities:

  • Operational Leadership: Conduct regular venue audits and health checks, support day-to-day operations, and ensure every store delivers quality, compliance, and consistency.
  • Business Growth: Work with franchisees and our marketing team to identify local opportunities, execute effective campaigns, and increase store traffic.
  • Financial Acumen: Help franchise teams understand their numbers, reduce costs, and achieve budget targets.
  • Team Development: Coach venue managers, build capability, and shape a culture where people want to stick around and grow.
  • Guest Experience: Ensure top-tier service across all stores and support initiatives that drive customer loyalty and elevate the dining experience.
  • Brand Champion: Promote the Royal Stacks brand, voice, and energy at every location – from uniforms to promotions to customer interactions.

You'll Thrive If You Have:

  • A minimum of 5 years of experience in a multi-site hospitality or QSR leadership role.
  • Strong people leadership and coaching skills.
  • Confidence with budgets, COGs, labor targets, and operational reports.
  • A strategic mindset with the ability to execute on the ground.
  • Experience with local area marketing and community engagement.
  • A love for food, people, and creating great guest experiences.
  • Flexibility to travel regularly across Melbourne and surrounds.

Bonus Points For:

  • A degree in Hospitality, Business, or similar (not essential).
  • Food Safety Supervisor certification (or willingness to get one).
  • First Aid + Mental Health First Aid certificates (or willingness to get them).

Why You'll Love It Here:

  • A dynamic and supportive work environment.
  • Opportunities for career growth and development.
  • A collaborative team culture.

We're excited about the prospect of you joining our team Apply now and help us make Royal Stacks the go-to burger destination across Melbourne – one perfectly grilled patty at a time.

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