CRM Business Development Manager

3 days ago

Sydney, New South Wales, Australia ClearScore Full time

We're seeking a highly motivated CRM Business Development Manager / Customer Relationship Management Specialist who is passionate about helping people across Australia and New Zealand improve their financial well-being. You will be an integral part of our small but impactful CRM team that helps bring our users back by sending the right message to the right user at the right time. This team supports new user activation, engagement, and monetisation.

Key Responsibilities:

Hard Skills:

  • A CRM Business Development Manager or Customer Relationship Management Specialist with 1-2 years experience
  • CRM Creative: Be comfortable writing, designing, and coding compelling emails (HTML, CSS, JavaScript) with solid attention to detail.
  • Marketing Analytics: Have strong analytical skills to dig into performance and then continuously design, deliver, and analyse experiments to improve performance.
  • User-focused: Be curious about our users, their goals, what motivates them, and what their frustrations are – and turn that into brilliant campaigns. You love problem solving.

Soft Skills:

  • Communication: Excellent communication and interpersonal skills, with the ability to communicate effectively and appropriately with colleagues, suppliers, and others at all levels, including senior stakeholders.
  • Collaboration: Able to work well as part of a team, knowing when to take the lead on something and when to support others leading. Always focused on finding solutions.
  • Self-management: Self-motivated, able to effectively prioritise their workload and thrive in a fast-paced environment – love the hustle.
  • Delivery and outcome-focused approach: You deliver high-quality, work that delivers results.

What Success Looks Like:

  • After three months, you will have gained a deep understanding of ClearScore's business operations and be able to deliver one-off campaigns with ease, have built relationships with key stakeholders, and delivered one major project.
  • After six months, you will have demonstrated strong accountability for trading and delivered another major project.
  • After 12 months, you will have started to identify the most significant opportunities in CRM at ClearScore, demonstrated your ability to prioritise and focus on the ones that will make a difference, and proven yourself as a critical contributor to the ANZ business.

Why ClearScore?

We're a team of passionate people trying to make a difference in the financial services industry. We take our team's culture incredibly seriously—we have big ambitions when it comes to what we do and how we do it. If you're motivated by autonomy and enjoy working with high-performing people who will push you to the stars, then this is the place for you

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