ICT Support Specialist
3 hours ago
Our Client
Talent International is seeking a skilled ICT Support Officer to join our team. The successful candidate will be responsible for providing technical support, troubleshooting, and maintenance of hardware and software within the section. The role involves ensuring that all ICT systems function efficiently and effectively to support the section's learning and development operations.
**Key Responsibilities:**
* Provide technical support and troubleshooting for hardware and software issues
* Maintain an inventory of ICT hardware, software licenses, and equipment used across the section
* Assist in the procurement and deployment of new technology equipment and software
* Collaborate with ICT teams across the department to develop, implement, and/or troubleshoot technology solutions to meet section's needs
**Requirements:**
* Previous IT Service Desk experience
* Previous experience in building an ICT knowledgebase
* Knowledge of ITIL processes
* Experience with Learning Based Systems such as Learning Management Systems
**What We Offer:**
* A dynamic and supportive work environment
* Opportunities for professional growth and development
* A competitive salary and benefits package
**How to Apply:**
If you are a motivated and experienced ICT professional looking for a new challenge, please submit your application. We look forward to hearing from you
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