Gaming Community Manager Position

5 days ago

Sydney, New South Wales, Australia beBeeCommunity Full time $90,000 - $110,000

Job Description:

We are seeking a skilled Gaming Community Manager to join our team. As a key member, you will be responsible for building and maintaining a strong network of advocates within our gaming community.

Your primary mission will be to recruit, onboard, and engage influential players who can advocate for our games and bridge the gap between our development team and the wider player base. You will ensure that they have access to the latest updates, rewards, and exclusive opportunities to enhance their engagement and amplify our game's reach.

The successful candidate will serve as a valuable point of contact between our Creator, Social, and Content Development teams both centrally and locally. They will reinforce our players' voice to support both in-game and out-of-game retention.

Key Responsibilities:

  • Develop and execute a structured advocacy program to nurture and grow our core advocate base while attracting and inspiring new fans to join our communities.
  • Collaborate with cross-functional teams to champion advocates' needs and enhance player experiences.
  • Identify, coordinate, and deliver opportunities/rewards in Discord, focusing on engaging creators and fostering community growth through creative and impactful initiatives.
  • Provide excellent customer support by responding promptly and professionally to advocates' inquiries, feedback, and comments.
  • Act as a bridge between the advocates network and internal teams, effectively communicating player needs and priorities to enhance overall experiences.

Required Skills and Qualifications:

To be successful in this role, you will need:

  • Proven experience in community management, preferably within the entertainment or video gaming industries.
  • Ability to develop and maintain collaborative relationships with multiple cross-functional teams.
  • Previous experience with user moderation and conversation management in a digital/online environment, including experience working with Discord and social media management tools.
  • Strong understanding of social media services, mechanics, and trends; especially YouTube, Twitch, Instagram, Twitter, TikTok, and Discord.
  • Background as a creative and knowledgeable gamer, comfortable with online communities and social media.
  • Ability to thrive in a highly dynamic environment working cross-functionally with different partners.

Benefits:

As a valued member of our team, you can expect:

  • A dynamic and supportive work environment that fosters collaboration and innovation.
  • Ongoing training and professional development opportunities to help you grow in your career.
  • A competitive salary and benefits package that reflects your value to the organization.

What We Offer:

We believe in providing our employees with the best possible environment to succeed. Our comprehensive benefits package includes:

  • A generous paid time off policy.
  • A flexible work schedule that allows for work-life balance.
  • Access to state-of-the-art technology and equipment.

About Us:

We are a global company that is passionate about creating immersive and engaging gaming experiences. Our team is dedicated to delivering high-quality products that meet the evolving needs of our players. We value diversity, equity, and inclusion, and we strive to create a workplace that reflects these values.

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