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Retail Operations Manager

2 months ago

Sunnybank Hills, Queensland, Australia THE REJECT SHOP Full time

About The Reject Shop

The Reject Shop is a retail company that prides itself on creating memorable shopping experiences for its customers. As a dynamic and fast-paced retail environment, we are seeking a highly skilled and motivated individual to join our team as an Assistant Store Manager.

Key Responsibilities

  • Assist in Store Operations: Ensure the store is visually appealing, manage inventory, and optimize product displays.
  • Lead and Motivate Sales Team: Foster a positive and energetic work environment, leading and motivating our sales team to deliver exceptional customer service.
  • Customer Service: Deliver top-notch customer service, going above and beyond to make every customer's visit memorable.
  • Problem-Solving: Resolve challenges and make quick, effective decisions to ensure a safe and efficient work environment.
  • Sales Strategies: Contribute to the development and execution of sales strategies to achieve and exceed targets.
  • Team Safety: Ensure a safe environment for customers and team members.
  • Business Objectives: Deliver business objectives and contribute to the growth and success of The Reject Shop.

Requirements

  • Strong Communication Skills: Excellent verbal communication skills, with the ability to lead and motivate a team.
  • Leadership Skills: Proven leadership skills, with the ability to think strategically and drive results.
  • Self-Motivation: Self-motivated and results-driven, with a passion for delivering exceptional customer service.
  • Teamwork: Ability to work collaboratively as part of a team, with a focus on delivering business objectives.

What We Offer

  • Supportive Culture: A supportive and diverse culture, with a focus on employee wellbeing and development.
  • Flexible Work Arrangements: Flexible work arrangements, including a rotating roster and opportunities for work-life balance.
  • Team Member Discounts: Discounts for team members and their immediate family members.
  • Employee Assistance Program: Access to a confidential employee assistance program, providing support for work and personal issues.