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Night Operations Manager
2 months ago
At Holiday Inn, we're always looking for talented individuals to join our team.
We're seeking an experienced and skilled Hotel Operations Assistant to support our Night Manager in ensuring the smooth operation of our hotel.
Key Responsibilities:- Assist the Night Manager in managing hotel operations overnight.
- Ensure the safety and security of guests and colleagues.
- Process payments and manage night audit procedures.
- Provide exceptional customer service and handle guest inquiries.
- Work collaboratively with the night team to achieve set goals and objectives.
- Minimum 1 year of experience in a hotel Front Office role.
- Strong working knowledge of PMS (Opera) and accounting skills.
- Excellent problem-solving, decision-making, and time management skills.
- Strong communication and interpersonal skills.
