Customer Service Representative
8 hours ago
Sofitel Resort is seeking a highly skilled and dedicated Customer Service Representative - Reservation Expert to join our team. As a key member of our reservations team, you will be responsible for ensuring strong conversion of reservations enquiries and maximum average room rate at all times.
About the Role:- Promptly answer all requests for reservations and record them accurately.
- Maintain strong communication with other resort departments.
- Promote up selling of resort services and upgraded room categories.
- Assist fellow ambassadors where necessary.
We are looking for an individual who possesses excellent communication skills, experience with reservations systems, a high level of attention to detail, and flexibility to work a rotating roster including some evenings, weekends, public holidays and school holidays.
Estimated Salary:$40,000 - $60,000 per annum, depending on experience.
Why Join Us?As a Sofitel Heartist, you will have access to a range of benefits including preferential rates in hotels and exclusive discounts with a wide range of partners. You will also be part of a dynamic and supportive team that values your contribution.
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Customer Service Representative
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