Technical Support Manager

17 hours ago

Sydney, New South Wales, Australia beBeeManagement Full time $110,000 - $130,000

Job Summary

We are seeking a skilled and experienced Technical Support Manager to lead our Service Desk team. As a key member of our ICT department, you will be responsible for providing exceptional technical support to staff, students, and parents.

The successful candidate will have a proven track record of leading a technical team and managing complex technical issues. They will possess excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels.

About You

To be successful in this role, you will need to have:

  • A minimum of two years' experience in a technical leadership role, preferably in an educational setting.
  • Strong technical knowledge of Apple systems administration and cloud services.
  • Excellent project management skills, with the ability to prioritize tasks and meet deadlines.
  • Experience in implementing and maintaining ITIL best practices.

You will also need to have a deep understanding of user needs and expectations, with a focus on delivering exceptional customer service.

Benefits

Cranbrook School offers a stimulating work environment, excellent opportunities for professional development, and attractive remuneration and benefits.

We are committed to providing a safe and supportive working environment, and we expect all staff members to share this commitment.

Selection Criteria

  • A minimum of two years' experience in a technical leadership role, preferably in an educational setting.
  • Strong technical knowledge of Apple systems administration and cloud services.
  • Excellent project management skills, with the ability to prioritize tasks and meet deadlines.
  • Experience in implementing and maintaining ITIL best practices.

Candidates who thrive in a fast-paced and dynamic environment, and who are passionate about delivering exceptional technical support, should apply.

  • Technical Sales Manager

    1 day ago

    Sydney, New South Wales, Australia Labour Support Group Full time

    Join to apply for the Technical Sales Manager role at Labour Support Group 2 days ago Be among the first 25 applicants Join to apply for the Technical Sales Manager role at Labour Support Group Get AI-powered advice on this job and more exclusive features.The ClientArctech Sydney Pty Ltd is an Australian owned company dealing with renewable energy, and are...

  • Technical Sales Manager

    4 weeks ago

    Sydney, New South Wales, Australia Labour Support Group Full time

    Join to apply for the Technical Sales Manager role at Labour Support Group 2 days ago Be among the first 25 applicants Join to apply for the Technical Sales Manager role at Labour Support Group Get AI-powered advice on this job and more exclusive features.The ClientArctech Sydney Pty Ltd is an Australian owned company dealing with renewable energy, and...

  • Technical Sales Manager

    4 weeks ago

    Sydney, New South Wales, Australia Labour Support Group Full time

    Join to apply for the Technical Sales Manager role at Labour Support Group2 days ago Be among the first 25 applicantsJoin to apply for the Technical Sales Manager role at Labour Support GroupGet AI-powered advice on this job and more exclusive features.The ClientArctech Sydney Pty Ltd is an Australian owned company dealing with renewable energy, and are now...

  • Technical Sales Manager

    4 weeks ago

    Sydney, New South Wales, Australia Labour Support Group Full time

    Join to apply for the Technical Sales Manager role at Labour Support Group2 days ago Be among the first 25 applicantsJoin to apply for the Technical Sales Manager role at Labour Support GroupGet AI-powered advice on this job and more exclusive features.The ClientArctech Sydney Pty Ltd is an Australian owned company dealing with renewable energy, and are now...

  • Technical Support Manager

    2 days ago

    Sydney, New South Wales, Australia Salexo Consulting Full time $100,000 - $120,000 per year

    Are you a hands-on technical leader who loves solving complex product challenges while driving service excellence? This is your chance to take ownership of technical support operations for a fast-growing business across heat pumps, air conditioning, and smart IoT devices.Reporting to the Head of Operations, you'll lead the technical support team, act as the...

  • Technical Support Manager

    17 hours ago

    Sydney, New South Wales, Australia beBeeSupport Full time $67,000 - $77,000

    Job Title: Technical Support ManagerAbout the Role:This is an exciting opportunity to take on a leadership role in our technical support team. As a Technical Support Manager, you will be responsible for providing high-quality support to our clients and ensuring that their technical issues are resolved in a timely and efficient manner.Key...

  • Technical Support Manager

    24 hours ago

    Sydney, New South Wales, Australia Latitude It Full time

    Our client seeks a Deskside Support Manager to lead and enhance our on-site technical assistance. Join us to ensure seamless operations and exceptional user experiences.**Role Overview**: Manage a team of support specialists, resolve technical issues, and optimize deskside support processes for a productive and collaborative work...

  • Technical Support Manager

    3 hours ago

    Sydney, New South Wales, Australia Splunk Full time

    **Join us as we pursue our ground-breaking new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we're committed to our work, customers, having fun and most importantly to each other's success....

  • Technical Support Manager

    4 days ago

    Sydney, New South Wales, Australia BLUETTI ENERGY PTY LTD Full time $90,000 - $120,000 per year

    Position: Technical Support Manager (BESS)BLUETTI is one of the fastest growing energy storage products manufactures in the world providing green energy solutions in portable and residential ESS sectors. As the technical support manager for Australia market, you will implement the company's strategy in helping sales team identifying, securing, and...

  • Technical Support Manager

    8 hours ago

    Sydney, New South Wales, Australia Imanage Full time

    We offer a flexible working policy that supports the health and well-being of our iManage employees. As an organization, we value collaborating and learning from our peers in person, while providing the necessary flexibility for our employees to have a meaningful work-life balance. Please reach out to learn more._**Being a Technical Support Manager at...