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Senior Loan Assets Coordinator

3 weeks ago

Sydney, New South Wales, Australia beBeeLoanSet Full time $72,300 - $86,760
Loan Set Representative

We are seeking a Loan Set Representative to play a key role in ensuring the smooth coordination, shipment, and management of loan sets for surgeries.

This position is ideal for candidates interested in building a career in the healthcare industry, with a focus on operations and logistics.

  • Develop and promote service excellence in all aspects of loan set management.
  • Build and maintain checklists that align with customer needs and products.
  • Source and book daily loan set requirements using available inventory.
  • Confirm, monitor, and follow up on all loan set bookings to ensure accurate fulfillment.
  • Pick, ship, and manage the return process of loan sets.
  • Liaise with carrier companies to ensure efficient delivery and returns.
  • Communicate effectively with Sales and Marketing teams to ensure seamless service.
  • Build and maintain strong relationships with healthcare professionals such as surgeons and theatre staff.
  • Use systems to track and replenish inventory and participate in cycle counting.
  • Provide support for the development and improvement of manual and system processes.
  • Ensure all processes meet the required service levels and company standards.
  • Collect and analyze data related to loan sets and prepare timely invoicing.

Ideal Candidate Profile:

  • Interest in healthcare, logistics or operations.
  • Strong organizational and prioritization skills.
  • Excellent problem-solving abilities.
  • Demonstrated ability to build and maintain relationships with colleagues and clients.

Essential Skills & Qualities:

  • Team-focused individual who thrives in a collaborative environment.
  • Energetic and positive attitude towards work.
  • Attention to detail with high accuracy standards.
  • Clear communication with effective information conveyance.
  • Resilience in handling challenges and changes.
  • Willingness to learn and develop skills.
  • Problem-solving with prioritization and multitasking abilities.