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Senior Financial Debt Resolution Advisor

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomerCentric Full time $80,000 - $120,000
Financial Hardship Specialist

We are seeking an experienced professional to provide expert support to customers facing financial hardship.

Key Responsibilities:
  • Support customers through the arrears process by creating tailored solutions to help them regain stability.
  • Engage with customers in arrears via inbound/outbound calls, texts, and emails.
  • Set up and manage payment plans that meet individual customer needs.

The ideal candidate will possess excellent communication and problem-solving skills, as well as a strong customer-centric approach.