Debt Resolution Expert

7 days ago

Sydney, New South Wales, Australia beBeeProblem Full time $65,000 - $90,000
Financial Solutions Specialist">

We are seeking a skilled Financial Solutions Specialist to join our team. As a key member of our operations, you will play a vital role in delivering exceptional results and making a difference in the lives of everyday Australians.

Your primary focus will be on leading operational functions, contributing to business growth, and adapting to future economic changes. This is an exciting opportunity for a hybrid work arrangement with opportunities for career advancement into management or team lead positions.

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  • You will build client portfolios, provide tailored solutions, and monitor account performance to develop strong relations with clients and creditors.
  • Resolve client concerns and issues in a timely and effective manner, using analytical problem-solving skills to find creative solutions.
  • Manage day-to-day workflow without micromanaging, adjusting to future economic change and its impacts on people's finances.
  • Establish financial hardship indicators and discuss them with high sensitivity and customer service.

About You

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To succeed in this role, you will possess excellent communication skills, a strong work ethic, and a passion for delivering exceptional results. Your background in case management, administration, or customer service (preferably in finance, debt, collections, or account management) will serve as a solid foundation for this position.

With a proven track record in dispute resolution and proficiency in Microsoft Office (Outlook, Word, Excel), you will thrive in a fast-paced environment where analytical problem-solving, creativity, and emotional intelligence are essential. If you are looking for opportunities for career advancement into management or team lead positions, we encourage you to apply for this challenging yet rewarding role.

">Requirements">
  • Experience working in a team environment.
  • Background in case management, administration, or customer service (preferably in finance, debt, collections, or account management).
  • Excellent organizational and administrative skills.
  • Proven track record in dispute resolution.
  • Proficient in Microsoft Office, including Outlook, Word, and Excel.
  • Strong problem-solving ability and high emotional intelligence.
  • Opportunities for career advancement into management or team lead positions.

This is an in-office role with opportunities for hybrid work arrangements. We offer a supportive and dynamic work environment that fosters growth and development.

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