
Compliance Specialist
23 hours ago
Our organization is at the forefront of home electrification and renewable energy in Australia, offering top-notch solutions to homeowners nationwide.
We aim to drive Australia towards net zero emissions by providing a seamless and sustainable transition to Smart Energy sources.
Our core values serve as the foundation of our identity, guiding every aspect of our operations. When you join us, you'll be part of a workplace that values individuality and promotes growth.
We prioritize development, investment, and delivering exceptional service. At our company, we believe in empowering our staff, offering support, and fostering innovation.
About The PositionThis role plays a pivotal part in shaping a robust compliance framework that aligns with business objectives and the board's vision.
As Compliance Manager, you will oversee the identification, documentation, and escalation of regulatory, legal, and industry compliance risks across sales, installation, and internal operations.
You will ensure internal processes are aligned with applicable national and state regulations, maintain and review company compliance policies, and provide formal guidance and implementation to business units to support informed decision-making.
Your Key Responsibilities:- Policy & Regulatory Compliance: Develop, implement, and maintain policies aligned with Australian laws and solar industry regulations.
- Ensure compliance with Clean Energy Council guidelines, state rebate programs, Australian Consumer Law, WHS laws, licensing, finance, and data privacy requirements.
- Monitor regulatory developments and update practices and documentation accordingly.
- Oversee contractor and installer compliance: licensing, safety, and quality standards.
- Verify staff and contractor qualifications, licenses, and accreditations.
- Identify, document, and manage key operational and regulatory risks, embedding controls to minimize exposure.
- Ensure insurance policies are current, adequate, and claims managed.
- Communicate significant compliance and operational risks to executive leadership.
- Deliver compliance training and regulatory updates across departments.
- Conduct WHS audits, incident reporting, and risk assessments for offices and warehouses.
- Lead and oversee investigations into non-compliance or incidents; recommend and track remedial actions.
- Manage compliance integration into operational platforms and systems.
- Implement and refine systems to support compliance performance and culture.
- Standardize office safety practices (emergency procedures, first aid, ergonomics).
- Review marketing and sales materials for accuracy, ethics, and CEC alignment.
- Safeguard transparency in customer agreements (pricing, warranties, disclosures).
- Track and resolve customer complaints related to sales conduct.
- Partner with technical, operational, and sales teams to embed compliance.
- Liaise with internal legal counsel and external advisors on compliance and risk.
- Support cross-department compliance initiatives and ensure consistent policy application.
To succeed in this role, you'll need a Bachelor's Degree in Management, Law, Commerce, or a related field, and experience working in a compliance-focused role, demonstrating success in integrating compliance with business strategy.
If you're ready to own the outcome of critical compliance issues and have a track record of excellence, we want to hear from you.
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