Senior Client Relationship Manager
2 weeks ago
At SS&C Bluedoor Pty Limited, we are seeking a Senior Client Relationship Manager to lead our end-to-end service delivery to our esteemed clients.
This role is focused on a range of client products, including a wealth platform for Superannuation and Investments, an enterprise digital platform for advisors, investors, and policyholders, and Member and Fund administration services.
The ideal candidate will have oversight of all facets of service delivery, including regular reviews and reporting to ensure contractual obligations and KPIs are met. They will also be responsible for change and implementation, including Statements of Work, and work closely with clients and SS&C teams to drive customer satisfaction and ensure internal stakeholders and Directors are aware of any potential areas of concern.
The Senior Client Relationship Manager will be the escalation point for critical issues, enquiries, and issue resolution, providing oversight on ongoing delivery and service status / requests. They will also work with Operational areas on process improvements required following incidents / escalations and manage reporting and meeting presentation materials both internally and externally.
We are looking for a strong communicator and presenter who can articulate solutions clearly and concisely. The ideal candidate will have experience in account management or client-facing roles, preferably in a technology company or a fund administrator. They should also have experience in managing stakeholders on multiple levels and be able to build positive relationships with customers.
Qualifications and prior knowledge include 3-5+ years of account management experience, with experience working with technology solutions and in Wealth Management and Fund Administration being desirable. We offer excellent benefits, including health, dental, 401k plan, tuition, and professional development reimbursement plan.
-
Client Growth Manager
2 days ago
Melbourne, Victoria, Australia Client Full timeGrow Your Career with WavemakerWe are a forward-thinking media agency that's part of the GroupM and WPP network, ranked #1 in the world. Our team is passionate about positively provoking growth for our clients, people, and partners.In Australia and New Zealand, we have over 250 professionals working across six offices. We're proud of our diverse culture and...
-
Senior Client Relationship Manager
4 weeks ago
Melbourne, Victoria, Australia IG Group Full timeJob OverviewIG Group is seeking a highly skilled and experienced Senior Client Relationship Manager to join our Premium department. As a key member of our team, you will be responsible for providing exceptional service to our high-value clients, managing client exposure to reduce business risk, and identifying opportunities for new business growth.Key...
-
Senior Client Relationship Manager
4 weeks ago
Melbourne, Victoria, Australia IG Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Client Relationship Manager to join our Premium team at IG Group. As a key member of our team, you will be responsible for providing exceptional service to our high net worth clients, managing client exposure to reduce business risk, and identifying opportunities for new business growth.Key...
-
Senior Client Relationship Manager
4 weeks ago
Melbourne, Victoria, Australia IG Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Client Relationship Manager to join our Premium team at IG Group. As a key member of our team, you will be responsible for providing exceptional service to our high-value clients, managing client exposure, and driving new business opportunities.Key ResponsibilitiesManage a book of clients,...
-
Senior Client Relationship Manager
4 weeks ago
Melbourne, Victoria, Australia 023 Northern Trust Company Australia Full timeAbout Northern Trust:Northern Trust is a leading financial institution with a rich history dating back to 1889. We provide innovative financial services and guidance to the world's most successful individuals, families, and institutions.Role SummaryThe Australian Client Servicing team supports clients across Asset Manager and Asset Owner groups, covering...
-
Senior Client Relationship Manager
3 weeks ago
Melbourne, Victoria, Australia PRGX Global, Inc Full timeJob Summary:PRGX Global, Inc. is seeking a highly skilled Director, Client Engagement to join our team. As a key member of our organization, you will be responsible for maintaining strong relationships with our clients, ensuring their expectations are met, and driving mutual growth and success.Key Responsibilities:Manage key client relationships, serving as...
-
Client Relationship Manager
2 days ago
Melbourne, Victoria, Australia Norton Rose Fulbright Full timeAbout UsNorton Rose Fulbright is a leading global law firm with over 4,000 lawyers based in more than 50 offices worldwide.We provide the world's preeminent corporations and financial institutions with a full business law service. We have more than lawyers who are committed to helping our clients achieve their goals and overcome the challenges of an...
-
Senior Client Relationship Specialist
3 weeks ago
Melbourne, Victoria, Australia 023 Northern Trust Company Australia Full timeAbout Northern Trust:Northern Trust is a leading global financial institution that has been providing innovative financial services for over 130 years. With a strong commitment to service, expertise, and integrity, we have earned a reputation as a trusted partner to the world's most successful individuals, families, and institutions.The Australian Client...
-
Senior Client Relationship Manager
3 weeks ago
Melbourne, Victoria, Australia IBISWorld Full timeAbout the RoleWe are seeking a highly motivated Client Relationship Manager to join our expanding team at IBISWorld. As a key member of our Client Services team, you will be responsible for growing, maintaining, and developing relationships with our clients to ensure their continued satisfaction and loyalty.Key ResponsibilitiesProactively call existing...
-
Senior Client Relationship Manager
4 weeks ago
Melbourne, Victoria, Australia IBISWorld Full timeAbout the RoleWe are seeking a highly motivated Client Relationship Manager to join our expanding team at IBISWorld. As a key member of our Client Services team, you will be responsible for growing, maintaining, and developing relationships with our clients to ensure their continued satisfaction and loyalty.Key ResponsibilitiesProactively call existing...
-
Senior Client Relationship Manager
2 weeks ago
Melbourne, Victoria, Australia IBISWorld Full timeAbout the RoleWe are seeking a talented Client Relationship Manager to join our expanding team at IBISWorld. As a key member of our client services team, you will be responsible for growing, maintaining, and developing relationships with our clients.Key ResponsibilitiesProactively call existing clients to maintain and build relationships within the company...
-
Senior Client Relationship Manager
4 weeks ago
Melbourne, Victoria, Australia IBISWorld Full timeAbout the RoleWe are seeking a skilled Client Relationship Manager to join our team at IBISWorld. As a key member of our Client Services team, you will be responsible for managing and growing a portfolio of new and established clients.Key ResponsibilitiesProactively call existing clients to maintain and build relationships within the company to ensure...
-
Senior Client Relationship Manager
4 weeks ago
Melbourne, Victoria, Australia IBISWorld Full timeAbout the RoleWe are seeking a highly motivated Client Relationship Manager to join our expanding team at IBISWorld. As a key member of our Client Services team, you will be responsible for managing and growing a portfolio of new and established clients.Key ResponsibilitiesProactively call existing clients to maintain and build relationships within the...
-
Insurance Client Relationship Manager
21 hours ago
Melbourne, Victoria, Australia AU082 HONAN OPERATING CO PTY LT Full timeWe are seeking a talented individual to join our team at AU082 HONAN OPERATING CO PTY LT in Melbourne. This hybrid role requires working at least three days a week in the office.Job DescriptionThis is a key position within our Account Executive team, assisting Senior brokers with client servicing, including portfolio management, administration, technical...
-
Senior Client Relationship Manager
3 weeks ago
Melbourne, Victoria, Australia IBISWorld Full timeAbout the RoleWe are seeking a highly motivated Client Relationship Manager to join our expanding team at IBISWorld. As a key member of our Client Services team, you will be responsible for managing and growing a portfolio of new and established clients.Key ResponsibilitiesProactively call existing clients to maintain and build relationships within the...
-
Senior Client Relationship Manager
4 weeks ago
Melbourne, Victoria, Australia IBISWorld Full timeJob DescriptionWe are seeking a highly motivated and experienced Client Relationship Manager to join our team at IBISWorld. As a key member of our Client Services team, you will be responsible for managing and growing a portfolio of new and established clients, providing ongoing service to demonstrate value and prove ROI.Key Responsibilities:Proactively call...
-
Senior Relationship Manager
4 weeks ago
Melbourne, Victoria, Australia TR3 Recruitment Full timeDrive Business Growth as a Senior Relationship ManagerTake the lead in driving business growth and acquiring and nurturing new commercial and agribusiness clients in this unique opportunity for an experienced Relationship Executive or a motivated emerging leader aiming for career progression.Key Responsibilities:Highlight your business development expertise...
-
Client Services Relationship Manager
2 days ago
Melbourne, Victoria, Australia 023 Northern Trust Company Australia Full timeAbout Northern Trust Company AustraliaWe are a globally recognized financial institution with over 130 years of experience, serving the world's most sophisticated clients using leading technology and exceptional service.Our company is proud to provide innovative financial services and guidance to individuals, families, and institutions by remaining true to...
-
Client Relationship Manager
2 weeks ago
Melbourne, Victoria, Australia Woods & Co Recruitment Full timeAbout the RoleWe are seeking a motivated Client Relationship Executive to support our Customer Success Lead in managing client relationships, ensuring retention and loyalty while driving maximum value from our client's audio solutions.Key Responsibilities:Build and maintain strong, long-lasting client relationshipsAssist in managing enterprise-level...
-
Senior Relationship Manager
4 weeks ago
Melbourne, Victoria, Australia TR3 Recruitment Full timeLead Business Growth in Regional VictoriaAs a Senior Relationship Manager, you will drive business growth by acquiring and fostering new commercial and agribusiness customers in this unique opportunity. Based in the Goldfields Region of Victoria, you will provide quality banking services to your customer base on behalf of a bank that is reinventing...
