Senior Retail Operations Manager

2 weeks ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $100,000 - $120,000
Job Title: Senior Retail Operations Manager

A key leadership position overseeing daily store operations, driving sales growth and exceptional customer service.

This role is ideal for experienced retail professionals seeking to develop their skills in team management, customer service, and visual merchandising.

  • Main Responsibilities:
  • Lead a high-performing team to achieve sales targets, KPIs, and budgets.
  • Drive exceptional customer service, coaching staff on product knowledge and sales techniques.
  • Maintain store operations, including stock management, visual merchandising, and maintaining a clean store environment.
  • Previous experience in people management, coaching, and delivering feedback is an advantage.

About the Role:

This senior retail operations manager position is perfect for individuals who are passionate about leading a team and driving business results. As a key member of our retail team, you will be responsible for developing and implementing strategies to improve store performance, customer satisfaction, and employee engagement.

We offer a supportive and inclusive culture, with opportunities for growth and development across our retail and management teams. Our company values diversity and inclusion, and we are committed to providing equal access to opportunities for all employees.

Requirements:

  • Mid-senior level leadership experience in retail or a related field.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to lead, motivate, and develop a high-performing team.
  • Familiarity with retail software and systems.

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