IT Business Operations Manager

2 weeks ago

District of Gungahlin, Australia beBeeLeadership Full time $101,295 - $116,452

We are seeking a dynamic and experienced IT leader to drive excellence within our business operations.

This role is responsible for managing two key service delivery teams: Applications Support and the IT Service Desk.

The ideal candidate will possess excellent leadership and management skills, with the ability to effectively communicate with stakeholders at all levels.

  • Leadership and Management of IT Service Delivery Teams
  • Review and Prioritise Support Issues

In return for your hard work and dedication, we offer:

  • Generous leave entitlements, including 18 days personal leave and 20 days annual leave per year
  • A positive workplace culture where you can bring your whole self to work
About Our Expectations

The successful candidate will work closely with our senior leadership to ensure operational standards are maintained, deliver a high level of customer service, and ensure effective resolutions are implemented in a timely manner.

You will be responsible for reviewing, understanding and prioritising support issues, and collaborating with our senior team to ensure that our customers receive the best possible service.

We require someone who can lead by example, motivate their team and provide clear direction on priorities and expectations.

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